Uninstall KB4557957 or KB4560960
BROTHER PRINTER NOT WORKING WITH LATEST UPDATE (KILLED IT...)
I have a Brother DCP-195C printer. The printer is a little old but it is supposed to have a windows 10 driver.
It was working fine until you released the latest feature update 2004..
Now the printer says error with driver. Installing from brother the driver..it shows as online but never prints anythng.
Tried everything.
It is 100% because of your update. Tried all sorts of methods and different drivers ! (from brother or win update..)
A. Tried in another pc with 2004 update. Not working.
B. Tried in another pc with 1903 ...WOrking fine
C. Reseted the PC that doesnt work.. and even tried fresh install through media creation tool. NOT WORKING in 2004
D. In the same PC.. fresh installed 1903. WORKING
As always this is our worse nightmare with the updates..
Please fix it!
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
65 answers
Sort by: Most helpful
-
Anonymous
2020-06-14T12:31:31+00:00 -
Anonymous
2020-06-27T20:21:12+00:00 My brother's printer has always worked and now it won't print anything. This is RIDICULOUS!!!!! FIX THIS ****. I SHOULD NOT HAVE TO PURCHASE A WHOLE NEW PRINTER TO PRINT MY SELF.
-
Anonymous
2020-06-20T16:22:55+00:00 I have Brother DCP-395CN. I had the same problem --- my printer stopped to print (but the scanner still was working).
I have tried the suggested solution from here and uninstalled KB4560960.
After that my printer has started to print again.
Thanks for your suggestion!
AartiPl
-
Anonymous
2020-06-13T19:39:32+00:00 Anyway which update is this? Maybe i will try to update again in a few days..
One or both of these two: KB4561600, KB4560960
-
Anonymous
2020-06-13T19:09:43+00:00 You should have asked here first. All you needed to do is to remove one specific update.