Remote Desktop Connections error after update to Win10 2004

Anonymous
2020-06-25T02:46:23+00:00

after updating Windows 10 to version 2004 i am no longer able to establish a Remote Desktop Connection.

actually i am able to establish a Remote Connection exactly once. But after ending the first remote session every following attempt to do the same gives me the following error message:

"Your Remote Desktop Service session has ended, possibly for one of the following reasons:

The administrator has ended the session.

An error occurred while the connection was being established.

A network problem occurred."

just before the error message appears i can see the log in screen of the remote computer, but this is were it end.

Only restarting the remote computer allows me to create another remote session. but restarting the machine after every remote sessions isn't feasible as others use resources on this computer too.

the suggested help links to a website explaining how to enable Remote Desktop access. which doesn't really help. Before the Windows update the service worked flawlessly. Any help how to fix this issue is highly appreciated.

thanks,

Seb

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-19T18:19:05+00:00

Okay so I found a workaround for my particular issue.  On the host machine, go to gpedit, then to comp config, admin, all settings, and find Use WDDM.  Set that to disabled. Reboot. 

If this fixes it for anyone, please let me know.

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  1. Anonymous
    2020-08-18T23:42:03+00:00

    I don't know what happened, but since chatting with MicroSoft my computer laptop has been very, very, very, very, and I can keep going on which is extremely slow now.  I am in reseting to original status.  I will be chatting with MicroSoft if my computer don't come back to its normal status.

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  2. Anonymous
    2020-08-13T20:43:21+00:00

    will try the KB Update

    However the machine has been completely screwed by the loading Windows 10 preview update - looking at the posts other users have had similar woes

    Installed the preview - then applications that use .net stopped working - restored back before the update was installed - applications now work that use .net - however the Office Applications are not screwed - again at posts other users appear to have issues with Office 365 - not sure what Microsoft is playing at

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  3. Anonymous
    2020-08-12T14:11:40+00:00

    Anyone try the recent 2004 patches to see if it resolves the issue? I don't see anything in the cumulative patch notes directly stating a fix for the Remote Desktop issue directly, but Microsoft has been known to include fixes without documenting them.

    Patch Details:

    https://support.microsoft.com/en-us/help/4566782/windows-10-update-kb4566782

    2004 Patches:

    https://www.catalog.update.microsoft.com/Search.aspx?q=Cumulative%20Update%20for%20Windows%2010%20Version%202004

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  4. Anonymous
    2020-08-11T07:11:56+00:00

    Sorry, I never used this software.

    Maybe it installed a service in background or a kind of autorun (many possible options).

    Would first check services for it and if it's there set start to disabled.

    Ask your tech-support again. They should know how tho clean this mess.

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