I found the Power management tab appearing in items in the Human Interface Devices category. Unchecked the option in Bluetooth Low Energy GATT compliant HID device and Bluetooth XINPUT compatible input device, and the issue went away
Windows 10 missing Bluetooth power management tab
Intel Bluetooth's Power management tab disappeared in Device Manager. There used to be a checkbox in Intel Bluetooth where I could turn on power saving for bluetooth accessories. I want to check "Allow the computer to turn of this device to save power". Now my wireless mouse is disconnecting frequently, making the PC almost unusable. How do I get it back or has it moved? (Have latest 2004 update, bluetooth drivers is latest version 21.90.2.1)
Note: I created a new DWORD key named CsEnabled with hexadecimal value 0 in Regedit under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power & restarted, but that did not work. Hardware hasnt changed
Windows for home | Windows 10 | Performance and system failures
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Intel Bluetooth's Power management tab disappeared in Device Manager. There used to be a checkbox in Intel Bluetooth where I could turn on power saving for bluetooth accessories. I want to check "Allow the computer to turn of this device to save power". Now my wireless mouse is disconnecting frequently, making the PC almost unusable. How do I get it back or has it moved? (Have latest 2004 update, bluetooth drivers is latest version 21.90.2.1)
Note: I created a new DWORD key named CsEnabled with hexadecimal value 0 in Regedit under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power & restarted, but that did not work. Hardware hasnt changed
Hi Ridhwaans and all others who come here, Ridhwaans have shared a picture of how to get it which is the key. I tackled this problem this way and i go the tab by following a video. You should look for the option in human interface devices> hid device and the others sections which has bluetooth in them and if it is there then you are done. Remember that you need to turn off allow to turn off in every section. Follow this video which helped me a lot! (10) Bluetooth Freezing - No Power Management Tab - Supplemental Video - YouTube
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Anonymous
2020-12-26T17:38:54+00:00 David, are you sure you are following exactly my procedure? Selecting first "view by connection"?
It is important that you do like I explain in my post and screenshots. Because this way you find a couple voices which you do not find with the OP's method.
If you connect one of your mouses and send me screenshots maybe I can get a better idea.
I see no reason why after installing latest drivers for your BT chip and following this procedure you should still have problems.
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Anonymous
2020-12-25T18:01:44+00:00 FYI, posts from a DELL forum on this topic, same annoying problem, here some videos showing the issue in more detail, please watch with subtitles:
https://www.dell.com/community/XPS/XPS-9310-Bluetooth-lag-with-Logitech-MX-Keys-MX-Master-3/m-p/7761861/highlight/true#M74934 Please note, that interestingly there are no problems on bootable Linux
And here the only solution I found yet, is downgrading Windows to 1909 (19H2)
https://www.dell.com/community/XPS/XPS-9310-Bluetooth-lag-with-Logitech-MX-Keys-MX-Master-3/m-p/7769022/highlight/true#M75571 Unfortunately, I now know, that after this clean downgrade and applying the energy management fix, a Windows update will "break" the Bluetooth connectivity again. In the linked post, I hoped the setting would persist after updating the downgraded & fix applied version.
I tried every solution described in this and in the linked DELL thread. Nothing works for me (and some others), except downgrading Windows. I don't consider this a permanent fix nor a workaround... Just want to demonstrate, that Windows broke a working functionality for me and other users with their latest builds. I wish I could opt-out of these new Bluetooth power-saving nonsense. Now Windows supports some C Bluetooth power levels and this is a problem.
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