Windows 10 missing Bluetooth power management tab

Anonymous
2020-06-02T19:58:52+00:00

Intel Bluetooth's Power management tab disappeared in Device Manager. There used to be a checkbox in Intel Bluetooth where I could turn on power saving for bluetooth accessories. I want to check "Allow the computer to turn of this device to save power". Now my wireless mouse is disconnecting frequently, making the PC almost unusable. How do I get it back or has it moved? (Have latest 2004 update, bluetooth drivers is latest version 21.90.2.1)

Note: I created a new DWORD key named CsEnabled with hexadecimal value 0 in Regedit under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power & restarted, but that did not work. Hardware hasnt changed

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-06-03T19:42:54+00:00

I found the Power management tab appearing in items in the Human Interface Devices category. Unchecked the option in Bluetooth Low Energy GATT compliant HID device and Bluetooth XINPUT compatible input device, and the issue went away

Was this answer helpful?

500+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2021-05-17T18:50:42+00:00

Image

Intel Bluetooth's Power management tab disappeared in Device Manager. There used to be a checkbox in Intel Bluetooth where I could turn on power saving for bluetooth accessories. I want to check "Allow the computer to turn of this device to save power". Now my wireless mouse is disconnecting frequently, making the PC almost unusable. How do I get it back or has it moved? (Have latest 2004 update, bluetooth drivers is latest version 21.90.2.1)

Note: I created a new DWORD key named CsEnabled with hexadecimal value 0 in Regedit under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power & restarted, but that did not work. Hardware hasnt changed

Hi Ridhwaans and all others who come here,   Ridhwaans have shared a picture of how to get it which is the key. I tackled this  problem this way and i go the tab by following a video. You should look for the  option in human interface devices> hid device and the others sections which has bluetooth in them and if it is there then you are done. Remember that you need to turn off allow to turn off in every section. Follow this video which helped me a lot! (10) Bluetooth Freezing - No Power Management Tab - Supplemental Video - YouTube

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

96 additional answers

Sort by: Most helpful
  1. Anonymous
    2020-10-21T12:14:57+00:00

    Neither this nor any other steps solved the issue for me for more than maybe a few minutes.  After following several of the suggestions listed throughout this thread my mouse and keyboard began to behave normally.  The less then 10 minutes later it was back to the same lag, stutter, freezing as before.  

    It's been reported as an issue with the Aorus Pro wifi motherboard by Gigabyte in various other places (reddit and the gigabyte forums) and met with silence.   Some have returned their motherboard.  Going to update my Bios when I get a chance and can afford the downtime in case of failures.

    I'll say with the surface laptop there haven't been any bluetooth issues for either bluetooth mouse or the keyboard (had to check it).  For me it seems to be all down to the dodgy bluetooth on the motherboard I've got.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-10-21T11:57:45+00:00

    Hello!

    This didn't solve my problem. Any other suggestions?

    Regards

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-10-16T19:22:13+00:00

    10/16/20

    After audio is paused, like when reading stuff while pausing video for lookups, it seems as though laptop willy-nilly Windows 10 drops BT audio & defaults back to poor volume/unintelligible laptop speakers, AND drops BT XQ Pro HD audio device from sound outputs list.  

    This results in 20-30 minutes of failed "connect XQ pro HD" even tho Win 10 shows as paired the XQ disappears from drop down under task bar audio Icon, Windows "Sound troubleshooter is total fail/waste of time, "remove device/ find device or show as paired but never connects again/ rebooting plugging/unplugging paired XQ-Pro HD audio device ad nauseum. 

    I just open BT on my Pixel android phone turn on BT, connecting tone sounds and audio switches from ph. speakers to XQ Pro HD, then, switch ph. BT off, audio smoothly switches back to ph. speakers, switch ph. BT back on, and audio switches to XQ-Pro HD audio effortlessly, always works,    YAY Android!

    So this proves XQ Pro HD BT device works great, same for my old phone too.

    Then there is Windows 10 audio agh!...

    Running fully loaded Dell 5770 Win 10 running Qualcomm QCA9377 wireless card (not BT 5.0 tho, 4.something).

    Under device mgr/bluetooth/ I found the "Qualcomm QCA9377bluetooth" listed and opened to find a power tab, unchecked allow the computer to turn off device to save power.

    Testing now, fingers crossed. If this is a fix, this should be listed under Settings/ Sound &/or Bluetooth device settings, but, as yet, not found anywhere after BT audio drops & reconnect fails & reverts to laptop speakers & throws BT device from sound devices although it remains secretly paired and unconnectable anymore.   BOO Windows 10!  

    Update 1; Paused 1/2 hour, BT audio still plays... 

    Update 2; rechecked Device mgr/bluetooth/ QCA9377 BT card power setting and power mgment reset check box to " allow the computer to turn off device to save power"! unchecked again powered off then restarted a& it remained unchecked, will see...

    Was this answer helpful?

    0 comments No comments