After updating to Windows 10 v20H2, cannot map network drives

Anonymous
2020-06-20T16:01:30+00:00

Hi,

How can I solve this problem after updating to windows 10 v2004 from v1909, i cannot map network drives/shares anymore, everything was working fine before the update, the shares are located in a windows server v1809.

When i try to connect the shares on map a network drive either using \server_name\share_name or \IP_of_the_Server\share_name using the correct domain\username and password i get a error code 0x80070043, the windows server is a domain controller and the windows 10 is a laptop that is not joined in the domain.

Thanks.

[Moderator Edit: Answers marked in this post reflect work arounds to this problem**]**

Update (2/9/2021): Last year when I posted this problem the solution that i used was to rollback to v1909, so if you're having the same problem this is still the best solution, because it was working fine until today, when on my laptop appears a message box to update windows to a newer version and since i was on my way out and was going to live the laptop on, (i keep come back to read the post but never decided to update and since there was solutions each i now know are not related to my problem), i just click update my BAD, because instead of updating me to v20H2, it updated me to v20H1 and since I was on a roll, I decided to update to v20H2 to see if this was already fixed and no the problem still exist and now I'm stuck with windows v20H2 or v20H1, the windows server is still v1809 with all updates, it's using SMBv3, since Encrypted data is on (i also tried it with Encrypted data off/SMBv2v3 and with SMBv1 ON in both client and server and i get the same network name not found error), and the client is windows 10 v20H2 and it have no mapped network drives and i just can't map any network drive i always get the same error code 0x80070043, i can use RDP, i can access my personal website, i can use FTP each is the workaround that I'm using at the moment, but i just can't map the drives i think that the problem in my case is related to some kind of authentication or secure protocol communication error used in SMB., but keep in mind that when i was using v1909 or previous versions, i had no problem with mapped drives or accessing the server with net use and there are no modifications on the server or network side, the only change is updating the client (my laptop) to a newer windows version after v1909.

So if someone has a solution or some ways of troubleshooting this please share them with me.

Thanks.

Update (2/9/2021): Finally got a solution after having 3 windows installations on the same day, that makes everyone happy, reinstall windows but keep apps and files, voila everything is like it was before and working fine again. :)

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2020-07-30T17:31:26+00:00

SUCCESS! I fixed the problem.

Using regedit I searched for my mapped XP drive, \drive name, and deleted the 4 registry entries found after exporting them just in case.

Rebooted the PC and all is well, File Explorer works and the XP drive is gone.

Re-mapped the XP drive and I can now get to it without problems and all works as it should.

My best guess is some update screwed things up because the drive was mapped and connected when the update installed.

Version 2004 STILL has problems. Please fix it Microsoft if you follow your users problems.

What was the exact keys you modified and is the fix still working?

Yes, it's still working for me.

Computer\HKEY_CURRENT_USER\Network\Z   or your drive letter, I deleted Z.

Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Map Network Drive MRU   and delete the entry, (a, b, etc), for your drive.

Then add the following after remapping your drive or else it will fail to connect after a reboot or shutdown.

[HKEY_CURRENT_USER\Network\Z]

"ProviderFlags"=dword:00000001

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Anonymous
2020-07-27T13:43:35+00:00

SUCCESS! I fixed the problem.

Using regedit I searched for my mapped XP drive, \drive name, and deleted the 4 registry entries found after exporting them just in case.

Rebooted the PC and all is well, File Explorer works and the XP drive is gone.

Re-mapped the XP drive and I can now get to it without problems and all works as it should.

My best guess is some update screwed things up because the drive was mapped and connected when the update installed.

Version 2004 STILL has problems. Please fix it Microsoft if you follow your users problems.

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Monkey57 3,535 Reputation points
2020-11-03T02:22:34+00:00

Win10 20H2 fixes the issue.

Previously when 2004 broke smb1, I rolled back.

There was no registry change or any other modification made to the system.  After Win10 20H2 upgrade was installed via Windows Updates; SMB1 worked as it did before the upgrade.

Thank you Microsoft.

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  1. Anonymous
    2020-08-18T23:25:12+00:00

    My workaround was a little easier than some of the suggestions, especially if you're not comfortable with editing the registry.  I'm running six Windows 10 workstations on a 2019 Server.  After the v2004 update, I had two problems:  First, the update, which I understand patches some security holes in the OS, destroyed our user credentials.  I had to rebuild them from scratch on each workstation.  That headache is for another day.  Then we had the mapping issue.  We were getting the same error code 0x80070043.  Here's our workaround:

    (1)  Disconnect the mapped drive:  Go to file explorer for "This PC" and click the "Computer" tab on the top.  Then click on "Map Network Drive."  Right click the mapped drives that you can no longer access and note the full path before you "Disconnect" them.  Wait for the mapped drive to disappear.  Then, type the full path for the drive, i.e., \[IP address][file_share or whatever the folder is called], on the address bar.  You should now be able to access the directory. 

    (2) Create a shortcut to the location on your desktop:  What we ended up doing was rather than re-mapping the drive, which caused the error code to reappear after each reboot, we made a shortcut on the desktop.  Now everyone has access.  Once the mapping issue is fixed, we'll go back in and map the drives.  For now, the workaround, albeit inelegant, has held for several weeks with no problems.

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  2. Anonymous
    2020-08-17T16:16:39+00:00

    Sorry, it does after a reboot or two. I think some people don't take into account fast reboot which is really nothing more than a saved hibernate.

    When your machine does a proper reboot, all the settings are gone! Yes resetting the registry and getting rid of changes where they could see each other through the bars, but couldn't talk..

    I could get to the Nas via Google Chrome, Edge (Old and new) even IE! But not through Win10(2004)

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