BSOD

Anonymous
2020-06-23T10:17:05+00:00

I faced a bsod an hour or so ago. It was DRIVER IRQL NOT LESS OR EQUAL and I think its related with a sound driver. And also an IRQL NOT LESS OR EQUAL.

here are mini dumps.

https://1drv.ms/u/s!Ak1BSL2xF\_d8g2j-rVwH\_hOTWr3M?e=CDzXnd

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-06-27T19:50:31+00:00

Hello,

The ntoskrnl.exe doesn't point to any specific issue. Most BSOD will have ntoskrnl.exe but will also indicate a specific component with a the problem.

Kernel is generally referring to processing, but in your case that could be CPU, or could be the motherboard.

Rdyboost.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc.

Again this could mean virtually anything connected to the motherboard.

It does indicate a motherboard problem, but without the vendor assistance in troubleshooting it will be difficult to ascertain what part is the problem.

In the past when i'm liaised with hardware vendors over problems such as this, more often they themselves even replace the parts out rather than try and troubleshoot now.

As I recommended before, due to the age of your system, if you do replace the motherboard, you may consider replacing the CPU and memory at the same time.

I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

Thanks again for your patience.

Was this answer helpful?

0 comments

56 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-06-26T07:42:21+00:00

    Hello

    Yes I would always recommend keeping your BIOS and drivers up to date.

    They can contribute to issues with Windows certainly.

    The link below to the BIOS is https://www.asrock.com/mb/Intel/H61M-VS/index.a...

    The motherboard drivers are provided for Windows 10 x64 so it appears to be compatible.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-06-26T07:39:00+00:00

    I also think that the problem exists in my motherboard because it is the oldest component of my PC , of course the processor is also that old but I've tested my processor there are no found issues in it. My motherboard is much older than 8 years , please suggest if this can be a issue . 

    Can outdated bios be causing these problems? Should I finally update it?

    Thank you again

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-06-26T07:33:52+00:00

    Hello,

    I understand the frustration of Windows 10 behaving like this especially after you have spent time on trying to resolve this issue already.

    It does look as though what you are experiencing is a fault on the hardware. We have repairs and reinstalled all of the driver components of your machine.

    I am going to release this question so that other experts can maybe offer suggestions as I would like to see this issue resolved for you as soon as possible.

    Thanks again for your patience.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-26T07:29:09+00:00

    I tried memory diagnostic tool just after you posted your answer.

    I set it to extended mode but then it got stuck at 21% , I waited for more than 20 minutes , after that I tried pressing F1 and ESC but nothing happened. So I normally restarted my PC

    Thank you

    Was this answer helpful?

    0 comments