Hello I am an independent advisor for the Microsoft community. Have you tried clearing your browser cache of downloaded files and cookies? Depending on what browser pops up the instructions vary. If you need more help in resolving this issue please reply with the name and version of the browser you are using.
I have the problem the browser Iam using is an older version of Internet explorer my versions of Edge I am using keep freezing and crashing from the Dev ones to regular downloaded ones I like edge its sometimes a pain having to close and restart the browser but hey that's why we have community pages and Dev pages to figure the Bugs and issues with the programs and try to give information to other members and inquire there knowledge and help to resolve our issues nothing is ever perfect so I will keep pushing forward Thanks all for always helping me and everybody else.