Windows 10 Feature Update 2004 appears to have broken Windows Live Mail

Anonymous
2020-06-15T08:55:37+00:00

Hi

Have just installed Windows 10 Feature Update 2004 but Windows Live Mail appears to no longer work. The app opens and emails appear but unable to open them - a variety of "Could not write this message to disk" and "Check your computer for low memory"

Is anyone else who still uses Windows Live Mail getting this as well and is there a workaround?

I appreciate Microsoft no longer supports Windows Live Mail but it has functionality that the alternative Mail app doesn't have such as send/receive on all mail accounts with one button and a better layout (imo)

thanks ...

Windows for home | Other | Email and communications

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Anonymous
2020-06-16T19:01:21+00:00

I think i have written clearly the exact error message and not just "I get an error message". I think i've seen that phrase as a stock answer in another post and you may have accidentally applied it to mine.

OK. Here are the further details of the "Could not write this message to disk"

This happens on both microsoft and non-microsoft accounts

Configuration:

   Account: Googlemail ([redacted])

   Server: imap.googlemail.com

   Username: [redacted]

   Protocol: IMAP

   Port: 993

   Secure(SSL): 1

   Code: 800c013e

Configuration:

   Account: Hotmail.co (redacted)

   Server: imap-mail.outlook.com

   Username: [redacted]@hotmail.co.uk

   Protocol: IMAP

   Port: 993

   Secure(SSL): 1

   Code: 800c013e

This appears once only on selecting the email and then in the preview pane i get the message below, (for info i am not low on memory or disk space. This is the first app i open with 24GB RAM.)

Message could not be displayed

Windows Live Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.

Windows Live Mail Version 2012 (Build 16.4.3528.0331)

Windows Version 2004 (OS Build 19041.329)

Finally, i am able to read emails that were received before the Feature Update 2004, I am only unable to read emails received after Feature Update 2004, hence the title of my post.

I await further instruction, thank you.

Try the solution posted by WLMUser2020 on the equivalent Germain site to this one. (you may need to use Google translate).

https://answers.microsoft.com/de-de/windowslive/forum/all/probleme-mit-windows-live-mail-seit-mai-update/297c8827-55ce-4f57-8422-7fe6fdba642c

WLMUser2020's solution has worked perfectly for me. I can now send and receive emails and view them and view all new emails received. I can now right click view and edit properties of my email accounts (one is a Hotmail account) which would not work after the Windows 10 2004 update.

All seems to be working that was working previously for me in Windows 10 Ver 1909. 

Hope this works for you and interested others, as it did for me.

Kind Regards

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  1. Anonymous
    2020-09-23T17:24:52+00:00

    It did start downloading from webmail server again... just a time delay longer than normal. But under subject it still says:

    Message could not be displayed

    Windows Live Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again.

    Windows Live Mail

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  2. Anonymous
    2020-09-23T17:20:51+00:00

    WLM finally opened on 3rd try. But doesn't download messages from webmail IMAP server anymore. Even when it did... the ones after 2004 update won't show message body text... only the subject at top. And won't reply, etc.

    I never tried the regedit fix above. Perhaps I should try. Still scared of doing something wrong.

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  3. Anonymous
    2020-09-23T16:54:14+00:00

    You'll have to ask someone who uses Outlook for email.

    This is not a general advice forum. You need to ask elsewhere for help about the issue you describe. I can only help with WLM, because that's the only email client I use.

    You can contact Microsoft staff, in a live chat, to request general help with using Windows 10 or other current Microsoft software, at the following link -

      https://support.microsoft.com/contactus

    Alternatively, there are various advice forums, where ordinary users answer questions about a wide range of software and hardware problems. Go back to the "Ask a question" page, and choose a different product and/or topic from the drop-down lists there.

    You can find the "Ask a question" page through the following link -

      https://answers.microsoft.com/en-us/newthread?threadtype=Questions

    If that link no longer works, you can find the "Ask a question" page through the link of that name at the top of this page.

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  4. Anonymous
    2020-09-23T16:03:14+00:00

    Now WLM won't even open after another windows update yesterday (Sept 23) !!!

    If I start a new account with Outlook as POP3 or IMAP how can I populate it with all my old WLM folders and saved emails?

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