Feature update to Windows 10, version 2004 causing issues with credentials

Anonymous
2020-07-01T16:28:57+00:00

Hello, I had a problem after installing the Feature update to Windows 10, version 2004 causing issues with credentials. Specifically my problem related to email accounts in Outlook not remembering the account password and a similar problem with Adobe Creative Cloud. No matter how many times I would enter the password, it would always ask again for the password when restarting Outlook and similar problem with Adobe Creative Cloud it would always ask me to sign in again after rebooting my computer (which loads it automatically). I'm wondering if anyone else has had this problem and did you find a solution?

I was not able to find a solution to this problem that worked even after manually removing credentials from the Credential Manager and adding them again in the respective applications, so I uninstalled the feature update and reverted back to the previous version of Windows. In case someone else needs to revert back and uninstall Feature update to Windows 10, version 2004, I found a good article with instructions here: https://pureinfotech.com/uninstall-windows-10-2004-2020-update/. The caveat is that you must do this within 10 days of the install as the old version of Windows is automatically deleted after that time.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-10-18T16:10:59+00:00

    Have you tried the SheduleTask fix as it worked for me.  I feel your frustration.

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  2. Anonymous
    2020-10-18T15:38:00+00:00

    Have same e-mail password amnesia issue and multiple sign-in problems ever since installing 2004. Have spent hours on chat lines with MS and MS Exchange (with screen shares) to no avail. Have had plenty of MS windows blaming other software and also MS Exchange saying that its MS windows but no one at MS seems to want to help or actually resolve. Have written formal complaints but these have seemingly been ignored. Am totally at a loss and massively frustrated because of the multiple e-mail sign on and re-sign of issue every single time a use my LT with W10 2004 (and yet 1909 works well on other machines. More people please raise and push this frustration with MS

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  3. Anonymous
    2020-10-15T11:32:42+00:00

    Hi

    I get the following response:

    doPDF 10 Telemetry

    doPDF 10 Update

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  4. Anonymous
    2020-10-11T23:24:32+00:00

    I saw it in another thread related to Edge not retaining preferences (which I was also experiencing) but essentially yes. Give it a try as I'm very confident that this has fixed the issue for me.

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  5. Anonymous
    2020-10-11T21:39:56+00:00

    I have disabled the Scheduled Task named 'HPCustParticipation HP ColorLaserJet MFP M278-M281' and all seems to be sorted now thanks (Run whether user is logged on or not was set to 'Do not store password').

    Interesting but odd odd if true.  I too have a HP M281fdw.

    Did you find this in response to Sumit's suggestion?

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