Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Anonymous
2020-06-10T22:08:59+00:00

Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-30T05:12:26+00:00

    Thanks for posting this. I have an MFC printer from Brother and tried everything under the sun and then finally figured out it was the windows update that did this, then kept searching for a fix and came across your post and this worked for me.

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  2. Anonymous
    2020-06-28T20:06:55+00:00

    I believe it's limited to 10 for some reason.  Even though 7, 8, and 10 all share so much... so I don't understand that.

    I'm recommending all folks I fix this for send their bill to Microsoft.  I know it's a futile effort but it's the principle.  They can break (millions?) of people's printers with an automatic update and then release a fix... that isn't automatic.  Because 99% of people don't have a clue how to download and install a program or navigate the labyrinth of Microsoft's pages to locate the correct one.  Where's the quick Microsoft Fix It for this?!

    Cheers to you for going through the hassle of going back to Win8!

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  3. Anonymous
    2020-06-27T22:27:55+00:00

    Hi,

    I am wondering if this problem is also occurring when 8.1 is upgraded to Win 10.

    I just upgraded several days ago and found I could not print to ANY HP printer (we have 2 in the office & I have 1 at home.) All printers worked with another win 10 HP laptop, but not this upgraded one.

    I had to uninstall win 10 and now can print again on all three. 

    Is this a different problem?

    Is this something that MS knows about? Is there a fix? Or is this an HP driver problem? (I updated all the drivers.)

    Thanks,

    Denny F.

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  4. Anonymous
    2020-06-26T09:47:24+00:00

    Microsoft has an “out of band” secruith upfste you csn instsll that fixed the problem.  They finally also have the update for Windows 10 v2004 too

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512

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  5. Anonymous
    2020-06-26T09:14:58+00:00

    Got exactly the same problem with my Brother printer, I uninstall KB4560960 and then day or two later there it is again. Getting to be part of my daily routine . - check new updates and uninstall the culprit. Come on all you experts

    get it sorted ,hopefully before I run out of printer ink or fall of my perch or have a sense of humour failure.

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