Trouble Making Image Backup with Acronia True Image 2016 -- apparent misread of space

Anonymous
2020-06-18T23:54:58+00:00

I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.

I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.

I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.

I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.

I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.

The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.

I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.

I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)

So, why do I keep getting the message about not enough space? I should have way more than enough.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-28T16:47:11+00:00

    100% SUCCESS! After booting to Acronis and setting up to do a bakcup (had to pull out my external drive and hook it up), I checked. Acronis no longer finds any bad sectors in part 5! We fixed that. I really had not expected that to do it.

    It does still find bad sectors in Part 6.

    Thank you!

    I think I now am ready to, yes, most the wim file to part 5, that makes sense. And then ...

    What I would like to do is take the esd off part 6, delete and recreate part 6 to get rid of the bad sectors, and then put the esd file back on it. This means I have to move it somewhere in the meantime -- maybe to part 5 (would have to put space on part 5, and now that it is clean, not from part 6, don't want to bring over any bad sectors).

    I don't know if the esd file itself is what it getting seen as a bad sector? Is that possible, or is it some invisible "file" on the partition? In other words, after doing that, and then putting the esd back on part 6, will it again say bad sectors? Maybe we just have to try and see.

    So, put wim, and also esd at same time (just the file, not the partition or its space itself), on part 5 (would have to enlarge it -- get space from C, not from part 6). Then delete and recreate part 6 (unless that Push Button name on it is more than simply a name). Then move the esd file back to it. Then reduce size of part 5 back to what it was, that space going to C. And then I can image part 5 only, and never have to again.

    So, maybe we can now put together a clean set of commands to accomplish this? Now we know what we're doing. We have talked about so much, there is something in this stuff coming up that was a bit problematic, I'm not sure if you have now solved the issue of the recycle bin and files in it.

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  2. Anonymous
    2020-07-28T16:19:15+00:00

    And here is what it looks like after rebooting. Hmm, I notice in both, the top list lists it as a recovery Partition. The code didn't have anything in for that, and I saw it say Primary. Hmm. And I see no difference before and after rebooting. I next will boot from Acronis and see what it says.

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  3. Anonymous
    2020-07-28T16:06:57+00:00

    I just ran the code. Below is the readout from running it. I next will reboot.

    I noticed in running it, there was nothing in the code to make the new partition a Recovery partition. It now is a Primary partition. Is that what we want for now?

    Microsoft Windows [Version 10.0.19041.388]

    (c) 2020 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>DiskPart

    Microsoft DiskPart version 10.0.19041.1

    Copyright (C) Microsoft Corporation.

    On computer: COMPUTER

    DISKPART> Select  Disk  0

    Disk 0 is now the selected disk.

    DISKPART> List  Part

      Partition ###  Type              Size     Offset

      -------------  ----------------  -------  -------

      Partition 1    Reserved           128 MB    17 KB

      Partition 2    Recovery           400 MB   129 MB

      Partition 3    System             300 MB   529 MB

      Partition 4    Primary            681 GB   829 MB

      Partition 5    Recovery           826 MB   682 GB

      Partition 6    Recovery            15 GB   682 GB

    DISKPART> Select  Part  5

    Partition 5 is now the selected partition.

    DISKPART> Delete  Partition  Override

    DiskPart successfully deleted the selected partition.

    DISKPART> Create  Partition  Primary

    DiskPart succeeded in creating the specified partition.

    DISKPART> List  Part

      Partition ###  Type              Size     Offset

      -------------  ----------------  -------  -------

      Partition 1    Reserved           128 MB    17 KB

      Partition 2    Recovery           400 MB   129 MB

      Partition 3    System             300 MB   529 MB

      Partition 4    Primary            681 GB   829 MB

    * Partition 5    Primary            826 MB   682 GB

      Partition 6    Recovery            15 GB   682 GB

    DISKPART> Format  Quick  FS=NTFS  Label="Recovery Tools"

      100 percent completed

    DiskPart successfully formatted the volume.

    DISKPART> Assign  Letter=R

    DiskPart successfully assigned the drive letter or mount point.

    DISKPART> Set  ID="de94bba4-06d1-4d40-a16a-bfd50179d6ac"

    DiskPart successfully set the partition ID.

    DISKPART> GPT  Attributes=0x8000000000000001

    DiskPart successfully assigned the attributes to the selected GPT partition.

    DISKPART> List  Vol

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

      ----------  ---  -----------  -----  ----------  -------  ---------  --------

      Volume 0     D   Vid          UDF    DVD-ROM     5588 MB  Healthy

      Volume 1         Recovery     NTFS   Partition    400 MB  Healthy

      Volume 2     C   Gateway      NTFS   Partition    681 GB  Healthy    Boot

      Volume 3     R   Recovery To  NTFS   Partition    826 MB  Healthy

      Volume 4         Push Button  NTFS   Partition     15 GB  Healthy

      Volume 5         ESP          FAT32  Partition    300 MB  Healthy    System

    DISKPART> List  Part

      Partition ###  Type              Size     Offset

      -------------  ----------------  -------  -------

      Partition 1    Reserved           128 MB    17 KB

      Partition 2    Recovery           400 MB   129 MB

      Partition 3    System             300 MB   529 MB

      Partition 4    Primary            681 GB   829 MB

    * Partition 5    Recovery           826 MB   682 GB

      Partition 6    Recovery            15 GB   682 GB

    DISKPART> Exit

    Leaving DiskPart...

    C:\WINDOWS\system32>

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  4. Anonymous
    2020-07-28T00:20:43+00:00

    The letter on Partition 6 will be used to copy its Recovery folder to Partition 5. So -- fine -- if you decide not to do that, you won't need the letter yet. Keep us informed.

    But it definitely is not the XCOPY that will delete files from Partition 6. That will happen later with ReagentC. And we can just copy them back.

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  5. Anonymous
    2020-07-28T00:05:19+00:00

    Actually, I see I do NOT at this point want to use that code quite as is -- it also assigns a letter to part 6. No, not yet ,when we get to part 6, we can do that then. So, I'm taking those two lines out, and it becomes:

    DiskPart                                    <<< Enter DiskPart

    Select  Disk  0

    List  Part                                   <<< Show the partitions

    Select  Part  5                           <<< Be sure you get that number right

    Delete  Partition  Override       <<< Delete partition 5

    Create  Partition  Primary         <<< Creates a new partition 5

    List  Part                                    <<< Show partition 5 is back

    Format  Quick  FS=NTFS  Label="Recovery Tools"           <<< Format & label it

    Assign  Letter=R                                                               <<< Give it letter R

    Set  ID="de94bba4-06d1-4d40-a16a-bfd50179d6ac"     <<< Make it a Recovery partition

    GPT  Attributes=0x8000000000000001                            <<< Give it those attributes

    List  Vol                                    <<< Show the new letters

    List  Part                                   <<< Show partition 5 is a Recovery partition

    Exit                                           <<< Exit DiskPart

    And then I will take the letter back off:

    DiskPart

    Select  Disk  0

    Select  Part  5

    Remove  Letter=R            <<< Remove the letter R

    Exit

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