Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-15T11:07:31+00:00

    follow the advice and uninstall kb:4560960 and all will be well. Thanks microsoft for taking an hour out of my life that I will never get back !!!!

    What's an hour for Microsoft when we're just grains in their cogwheels ;)

    I didn't even have  the KB you mentioned, it was KB4557957

    I have Brother MFC-J410W having the same problem as listed on this thread. I just went through the uninstall of KB:4560960 and still no printer function. Strangely, I can still do scanning to file etc from the Control Center3 app, but no printing from ANYWHERE. I have to email a doc to my iPhone 8 and use the Brother printing app from the phone to print!

    Any further suggestions?

    Jack Sheets

    After having been through all the fruitless time-wasting attempts to re-establish our printers which we have all experienced, Microsoft sneakily (overnight UK time), issued two updates to earlier issued KB4497165 and KB4560960.  If you have blocked further updates you will need to Google - Download the "Show or hide updates" troubleshooter package now . These will repair the print queue and spooler errors which we have all experienced, good luck everyone.

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  2. Anonymous
    2020-06-15T10:56:14+00:00

    In a ‘normal world’we call this ping-pong, in windows OS suport it’s get away with hiding under QA wothout the “Q”

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  3. Anonymous
    2020-06-15T10:09:52+00:00

    Any advice from anyone who cannot even uninstall the updates as it throws up an erropr - this is on a clean install of windows with no other issues?

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  4. Anonymous
    2020-06-15T01:29:24+00:00

    Yeah, a truly disappointing experience. Like you, my Brother MFC790CW will scan from either the flat bed glass or thru the automatic document feeder. It will also PRINT - as a copier - in either black & white or color. So I know the mechanical functions of the machine are OK, just that Microsoft screwed up the drivers somehow.

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  5. Anonymous
    2020-06-14T22:32:56+00:00

    KB4557957 Solved my problem, Brother DCP-395CN, same thing, scanning and all that working except printing

    When the unistall is complete you're back to build 19041

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