Windows 10 (2004) - Does not sleep with Gamepad

Anonymous
2020-06-02T00:31:12+00:00

Hello,

after upgrading to Windows 10 (2004) my PC dies not go to sleep any more when I plug-in one of my gamepads / controllers. This happens with any of my 4 controllers (all of the same kind).

For the controllers (a USB cable Speedlink SL-650000-BK, XInput / Xbox 360 compatible) the following driver has been installed during the upgrade:

Xbox 360-Controller for Windows (08.12.2019 - 10.0.19041.1)

I do not know which driver has been installed before. Maybe the same? However, with 1909 everything worked perfectly.

I can even narrow down the problem. When the controller is plugged in, GetLastInputInfo (winuser.h) always returns that input has been given some ms ago. So Windows always gets input, but nobody is doing that physically, of course. Therefore, Windows does not sleep.

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-25T16:12:32+00:00

    Thrustmaster is a disappointment. 

    I blew out my drive and installed 1909 fresh, happy to leave that 2004 train wreck alone.

    I read MS says do not install it they even changed the roll out cause of the problems.

    Good luck with Thrustmaster, they are going to deny and give you work-arounds which if you are savy have already done.

    I am so happy I don't have to deal with 2004 anymore!!!

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  2. Anonymous
    2020-08-20T23:10:06+00:00

    I just sent an email to Thrustmaster. That's one more...

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  3. Anonymous
    2020-08-20T22:00:33+00:00

    I contacted Thrustmaster and treated me like I was crazy.

    Gave me nonsense answer to use usb2 and install the 2018 drivers.

    When you install the driver windows doesn't use them and if you force the device to use TM's driver it won't work.

    I told them to escalate after 5 emails back and forth with them insisting I was an idiot and nobody else complained about it.

    Best if everyone complains to their customer service before they do something

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  4. Anonymous
    2020-08-08T19:52:02+00:00

    I contacted Thrustmaster to address this problem, but maybe you could contact their support of the manufacturers too, put some fire under their ****. They will be quicker to address this if more people file complaints.

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  5. Anonymous
    2020-08-08T17:10:46+00:00

    Flashmau5,

    Thanks for your solution. I had the same story.

    Change default driver to downloaded older driver for Xbox controller finally solved this problem !

    :-)

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