Site passwords are lost after each reboot since a recent windows 10 update.

Anonymous
2020-07-15T00:43:15+00:00

Received an update last week. Ever since then, I lose my saved passwords for all websites that I had set to be saved after rebooting my system. This only started after this most recent update.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-09-04T20:12:54+00:00

    I also have the problem of losing "all" my passwords including Adobe PS, MS Outlook pop email sign-ins, MS Windrive etc.

    To the layman like myself, it would appear that the folders where these passwords are stored are being wiped on exit or as an alternative not being saved properly.  IE in a temp folder or similar.  

    Hopefully, Windows' techs are aware of the problem and that it will be fixed.  

    The cause was the 2004 update.  No problems prior to that.

    Thanks for any assistance.

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  2. Anonymous
    2020-07-20T16:09:16+00:00

    Just to clarify, I have never used sync across any of my devices. While it's convenient, it raises concerns for me on many fronts. I do not consider enabling sync all of the time as a fix

    DonT5, I took your suggestion of enabling sync and I saw a lot of my saved sites/passwords reappear. What was interesting was a select few that never came back. These were a few sites that I use multiple times a day every day. One of those is Facebook. 

    So after I synced, I logged back into Facebook and verified that it was saved as expected. Later in the day when I opened chrome and went to Facebook, I had to log in again. So my statement about losing my passwords after rebooting needs to be updated to include random times after closing Chrome. And I triple-checked that I do not have 'Clear cookies and site data when you quit Chrome' turned on.

    I'm really not worried about having to log back into all of the sites I had saved, I'm more concerned that they will still be there after closing Chrome or rebooting my machine. 

    DonT5, I just wanted to make sure you know that I appreciate all of the suggestions and troubleshooting steps you have offered.

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  3. Anonymous
    2020-07-15T20:01:37+00:00

    That's what I just did per DonT5 suggestion. It wiped out the few passwords that I had time to save prior to the change. 

    Kevin try removing  Chrome altogether then reinstall it then sign in to you account. Sorry it wiped your passwords you had saved. Do you by chance have those passwords saved in Edge Chromium that you could import to Chrome. If so try that while you are signed in to Chrome with your Google Account with sync on.

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  4. Anonymous
    2020-07-15T19:29:01+00:00

    That's what I just did per DonT5 suggestion. It wiped out the few passwords that I had time to save prior to the change.

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  5. Anonymous
    2020-07-15T19:07:32+00:00

    Thanks DonT5. Appreciate your time and response. I will try this.  My only thing is I rarely log into my Google account and didn't have this issue prior to this update. Was hoping someone from Microsoft could address the issue and fix it.

    Thanks again!

    I did not have the issue either until the update. It took some figuring out to know how to get them back and what they were up to. Good luck my friend.

    Regards

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