Crackling audio after update to 2004

Anonymous

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time.

Thanks.

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

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129 answers

Anonymous

2020-09-24T11:15:28+00:00

Not sure, but lets hope
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Anonymous

2020-09-24T03:48:17+00:00

I've heard about the version 20H2 coming in October. Are there any plans for fixing this?
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Anonymous

2020-09-24T03:17:28+00:00

Hopefully version 20H2 fixes the issue, for now, having bluestacks open in the background fixes the crackling
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Anonymous

2020-09-24T02:36:55+00:00

Bad News everyone... It seems Razer does not have any plans fixing this.e issue.
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Anonymous

2020-09-21T08:54:00+00:00

You can try to minimize every setting on bluestacks (even the FPS), it worked for me... CPU load went from 14% to 1%.

Hope that helps.
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