My computer which is more than 7 years old and came with windows 7 was upgraded to windows 8 then two years later (2018) crashed luckily I was able to have my info on my hard drive recovered and a fresh install of windows 10 and I installed all my apps /
programs and for awhile with other updates since 2018 seemed to be working ok. The latest windows 10 2004 update caused lots of problems never installed frozen halfway etc (see my first post).
I had to pay to get online support to get the Windows 2004 update done which finally installed. Once it was done it seemed as though my computer was stuck in a loop not responding at start up with any of my apps and or programs such as Microsoft office
365 so once again I had to contact the support people which I had paid (for a year subscription) to dial in and they did exactly what LeeRobins suggested on the thread above. they also changed my startup so that not all my programs and apps
ran at startup to help solve the time it took for my startup. It did take care of some of the issues I was having after this was done but it looks like I am going to have to call support once again as I am still experiencing startup issues and have to reboot
my computer to get things working correctly.
I do not believe I have have any hardware problems but it has been suggested that maybe I will need to do a fresh install of Windows 10 to wipe the hard drive and start all over but before I do that I will look into buying a newer model as some of my drivers
for my hardware are not able to be updated since my system is so old and the driver hardware is outdated and not supported anymore.
Not sure if any of this will help anyone else but good luck with updating Windows 10 2004.
Here are my device specifications: Intel (r) Core(TM) i7-3770 @ 3.40GHz 3.40 GHz Installed Ram 12. GB System Type 64-bit operating system, x 64-based processor. Windows 10 Pro version 2004 OS build 19041.329
Lynnetted