Tried all the Solutions above, still isn't solved.
Camera Doesn't Work on Windows 11
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Anonymous
So Recently, I have discovered that my camera suddenly stopped working, I tried as ALL solutions that I could find (Reinstalling the camera app, updating drivers) but it still doesn't fix, I also installed updates to my drivers and I think this is what is causing all of this. Is there any solution Possible? If so, Please Tell me.
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2024-01-04T19:40:04+00:00 -
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John Jefferson Doyon 87,495 Reputation points Independent Advisor2024-01-05T06:49:18+00:00 Thank you for letting me know.
Do you have any restore points you created that you can go back to?
Did this issue occur after updating the driver only, or was it after updating from Windows 10 to Windows 11?
May I know your System Information?
> Press Windows + R key to open Run dialog.
> Type this and press Enter: msinfo32
> Capture a screenshot of the System Information window and share it in your next response.
John J.D.
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Anonymous
2024-01-05T19:53:37+00:00 -I do have restore points and I had gone back to it, but that doesn't fix the problem
-I believe it occurred when I updated the driver
-Here's the system info:
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John Jefferson Doyon 87,495 Reputation points Independent Advisor
2024-01-05T20:29:22+00:00 Hi Andrew, thanks for letting me know and providing the screenshot.
Let's focus on updating the driver. First off, in Windows 11, Microsoft provides the drivers for the integrated webcam in Dell laptops. Windows Update installs any new drivers when available. Dell does not have any Windows 11 webcam drivers to provide you.
Please go to Settings (Win + I key) > Windows Update > Update History > expand "Driver Updates." While there, look for Camera driver updates and note the version.
After that, please open Device Manager and manually search for drivers.
> Right-click the Start and select "Device Manager."
> Expand Cameras. Right-click the Integrated Webcam and select "Update driver."
> Click "Browse my computer for drivers."
> Click "Let me pick from a list of available drivers on my computer."
> Select the driver with a similar version installed via Windows Update. Click "Next" to install and click "Close."
If the issue persists after manually updating the Camera driver, please run the Camera troubleshooter again using the Get Help app, steps are in last response to you earlier.
If the issue still persists, do you have any third-party antivirus software installed? If so, please check if the settings are blocking camera access.
Let me know how it goes or if you have any further questions or concerns.
John J.D.
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Anonymous
2024-01-06T14:40:24+00:00 I don't have any third party antivirus software installed....I now think its an issue with the camera app since the device status says that the webcam is working properly....