Camera Doesn't Work on Windows 11

Anonymous
2024-01-04T06:25:57+00:00

So Recently, I have discovered that my camera suddenly stopped working, I tried as ALL solutions that I could find (Reinstalling the camera app, updating drivers) but it still doesn't fix, I also installed updates to my drivers and I think this is what is causing all of this. Is there any solution Possible? If so, Please Tell me.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

158 answers

Sort by: Oldest
  1. Anonymous
    2024-01-04T06:26:32+00:00

    photo didn't load so here it is.

    Was this answer helpful?

    200+ people found this answer helpful.
    0 comments No comments
  2. John Jefferson Doyon 87,495 Reputation points Independent Advisor
    2024-01-04T07:17:20+00:00

    Hi Andrew, I am John J.D., a fellow Microsoft user like you.

    I understand you're having issues with your camera. May I know when the issue specifically started? Have you made any changes to your system?

    Is it a built-in camera or external?

    In the meantime, have you tried downloading and installing the camera driver from the support page for your PC manufacturer and your Windows 11 version?

    You can also check the Microsoft support page for troubleshooting:

    "Camera doesn't work in Windows 11" https://support.microsoft.com/en-us/windows/cam...

    John J.D.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Kapil Arya 38,446 Reputation points Volunteer Moderator
    2024-01-04T16:55:55+00:00

    Hello,

    See if this video fix helps you:

    https://www.youtube.com/watch?v=0HsDShxh3og

    Let us know if this helps!

    Was this answer helpful?

    60+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-01-04T17:45:45+00:00

    So....

    -The Issue may have started while I was downloading drivers, but I haven't noticed it until yesterday.

    -Like I said, I downloaded My Manufacturer's (Dell) Recommended Drivers

    -It's a Built in Camera.

    -I did Install the Camera Driver from Dell, But this Problem still Occurs.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  5. John Jefferson Doyon 87,495 Reputation points Independent Advisor
    2024-01-04T18:04:01+00:00

    Thank you Andrew for letting me know.

    I appreciate the details. Since the issue might be related to the driver update, let's try a couple more steps:

    Check if any recent Windows updates might conflict with the camera. You can go to Settings > Update & Security > Windows Update and check for any pending updates.

    Consider rolling back the camera driver to a previous version. You can do this by going to Device Manager, finding the camera under "Imaging devices," right-clicking, selecting "Properties," and navigating to the "Driver" tab.

    Please run Camera Troubleshooter from Get Help app:

    > Go to Settings (Win + I key) > System > Troubleshooter > Other troubleshooters.

    > Click "Run" next to Camera to open the Get Help app.

    > Click "Yes". This will automatically check for automation capabilities, and reset the camera services. Please continue the troubleshooter question until the issue is resolved.

    If issue persists please let me know.

    John J.D.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments