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I was trying to get my phone number off my old account that my brother was using, but every time I try to add my phone number its keep saying "That verification method isn't working right now. Please try another method", and the tab says "Blocked", and at first I thought my account was block [for Some reason], but I could still sign in, Then i tryed to refresh a few times. but that also didnt work, and the thing is I can put the phone number, back on the other account, but not on the other one i'm trying to get it on.
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I forgot my password and have two step verification set up -- my phone number and my husbands email.
have been trying to get on for 2 weeks - I get the 1st verification code through his email but.... then when it
asked to do the second verification and I put in my phone and ask for a code it has told me for 4 days that
method is not available right now. I don't have another way to get verified and I have work stuff on this
computer I cant get to --- I need HELP
None of these are working. Since your outage, I cannot log in to my emails and from looking online and at social media, millions of others can’t either. Your two step verification and recover is not working
I confirm the issue is not solved. My account was locked after a few days without any reason. I didn't send any email or message from this account, didn't buy anything but it was just blocked and unblocking with SMS is not working. Also there is no explanation and no any other option to unlock when it says "Try another method". Ok, I would love to try another method but there is no any other method provided. Looks like both bad UI and bad functionality.
At least they should give enough information of what is happening. This is so confusing.
Finally got mine unlocked after nearly two weeks. So everything I tried did not work, I tried multiple computers, phones, IPads. Tried multiple phone numbers (UK), nothing worked!! But, I used my mate’s number who lives in the USA and it worked straight away! Not sure why?!
So if anyone here knows anyone from a different country, ask if you can send the code to them. Should work!
