None of this works. I got through the account recovery and I get this:
"It looks like you just used the Microsoft account recovery form (https://account.live.com/acsr?mkt=en-US) to request a password reset for [the email im trying to access]. Because you've turned on two-step verification for your account, we ignore these requests but wanted to let you know.
I put in the code from my secondary email and it wants me to put in a text code after. It won't send a code to my phone, or it says it's not working, or I can't even get through the robot verification because it locks up and won't load the next page.
I don't understand why the code from my email won't work.
If I do get to resetting my password, I put in a new one and then it says it timed out.
This is ENTIRELY a software issue on YOUR end. I have access to both my phone AND my email for the 2 step verification - but it won't work on your end.
This email is one that's about 20 years old, I have EVERYTHING linked to it from my Steam account to my Unreal account which I use for game development, you are literally going to screw my entire career as a game dev if I don't get access to my account.
PLEASE GET SOME CODERS TO SORT THIS SITUATION - IT IS UNACCEPTABLE!!!