How to fix the "That verification method isn't working right now. Please try another method" screen.

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Anonymous
2024-01-17T23:18:07+00:00

I was trying to get my phone number off my old account that my brother was using, but every time I try to add my phone number its keep saying "That verification method isn't working right now. Please try another method", and the tab says "Blocked", and at first I thought my account was block [for Some reason], but I could still sign in, Then i tryed to refresh a few times. but that also didnt work, and the thing is I can put the phone number, back on the other account, but not on the other one i'm trying to get it on.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2025-04-17T18:30:31+00:00

    None of this works. I got through the account recovery and I get this:

    "It looks like you just used the Microsoft account recovery form (https://account.live.com/acsr?mkt=en-US) to request a password reset for [the email im trying to access]. Because you've turned on two-step verification for your account, we ignore these requests but wanted to let you know.

    I put in the code from my secondary email and it wants me to put in a text code after. It won't send a code to my phone, or it says it's not working, or I can't even get through the robot verification because it locks up and won't load the next page.

    I don't understand why the code from my email won't work.

    If I do get to resetting my password, I put in a new one and then it says it timed out.

    This is ENTIRELY a software issue on YOUR end. I have access to both my phone AND my email for the 2 step verification - but it won't work on your end.

    This email is one that's about 20 years old, I have EVERYTHING linked to it from my Steam account to my Unreal account which I use for game development, you are literally going to screw my entire career as a game dev if I don't get access to my account.

    PLEASE GET SOME CODERS TO SORT THIS SITUATION - IT IS UNACCEPTABLE!!!

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  2. Anonymous
    2024-12-01T11:23:07+00:00

    None of this has worked for me. I am trying to recover a hotmail account which is locked and just going round in circles. The text message won't come through but then it won't give me an alternative way. I can't contact Microsoft. I have done the recovery form which said it has been verified. I click the link and it then says I've requested too many codes but this was the first request in over 24 hours. Even when I get past that it then said I need to request a text and again it then says this method isn't working right now and right back round again. I really need access to this email address especially at this time of year. I have cleared cache/cookies, I have done incognito mode, I have done this on Microsoft edge and Google Chrome. I am running out of options and really don't know where to turn to next. The self help won't work on the microsoft page, it just says checking and the little circle goes round and round. What else can I do?

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  3. Anonymous
    2024-06-12T03:47:03+00:00

    This exact thing happened to me when I tried to redeem my Microsoft rewards. When I tried to redeem the points it said that I need to have a phone number as an alias but it said that verification method isn’t worth no right now. What do I do?

    Same issue rn

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  4. Anonymous
    2024-04-17T12:51:13+00:00

    Please fix the verification process

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  5. Anonymous
    2024-04-09T07:20:23+00:00

    Guys who dont know how to fix it , you can see this tutorial and see the part with using microsoft support

    https://windowsreport.com/cant-add-phone-number-to-microsoft-account/

    You can talk there with real person and this might help you better,

    they told me it can take up to 3 days to get response from somebody higher but I think that we have better chance to

    solve it like that

    I will try to post an update if they fixed it for me


    update: After more than week It finally works even they didn't tell me that it should work but Ive kept trying every day at least once

    So it might be because of them , or it just fixed itself somehow

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