How to fix the "That verification method isn't working right now. Please try another method" screen.

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Anonymous
2024-01-17T23:18:07+00:00

I was trying to get my phone number off my old account that my brother was using, but every time I try to add my phone number its keep saying "That verification method isn't working right now. Please try another method", and the tab says "Blocked", and at first I thought my account was block [for Some reason], but I could still sign in, Then i tryed to refresh a few times. but that also didnt work, and the thing is I can put the phone number, back on the other account, but not on the other one i'm trying to get it on.

Windows for home | Windows 11 | Accounts, profiles, and login

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111 answers

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  1. Anonymous
    2025-04-17T23:15:34+00:00

    Totally agree. exact same problem. This is MS service/product failure.

    It would be laughable if MS wasn't so shockingly negligent.

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  2. Anonymous
    2025-03-12T00:48:01+00:00

    I was trying to get my phone number off my old account that my brother was using, but every time I try to add my phone number its keep saying "That verification method isn't working right now. Please try another method", and the tab says "Blocked", and at first I thought my account was block [for Some reason], but I could still sign in, Then i tryed to refresh a few times. but that also didnt work, and the thing is I can put the phone number, back on the other account, but not on the other one i'm trying to get it on.

    I can't log into my primary email account and I can't verify it with my phone number. The page tells me to try another method.
    
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  3. Anonymous
    2025-03-10T06:05:52+00:00

    No one can recover outlook email account, if this is blocked one time, try every step to recover but invane. Very disappointing support of microsoft. I think its better to use another email instead. All my portals link with my outlook account but now I am unable to recover it.

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  4. Anonymous
    2025-03-04T11:42:26+00:00

    Hello,

    Since the Weekend I have been logged out of my Main email for outlook ******@outlook.com.

    When I attempt to reset the password it offers me the choice of using my Personal Phone Number ending in 86. However when I put the 4 digits in I get the message that it cannot be verified.

    All I'm requesting is a password reset. I've tried proving it's my account in the recovery page but apparently sending it to my gmail and inputting plenty of previous stuff isn't enough to prove it's me.

    Is there a Live chat I can be contacted by or I can access myself, even the number provided through google doesn't help me.

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  5. Anonymous
    2024-04-16T18:59:01+00:00

    updated my response, today it finally worked but not sure if it because of them or just fixed itself somehow :D

    maybe they forgot to pay for sms gate :D

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