How to fix the "That verification method isn't working right now. Please try another method" screen.

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Anonymous
2024-01-17T23:18:07+00:00

I was trying to get my phone number off my old account that my brother was using, but every time I try to add my phone number its keep saying "That verification method isn't working right now. Please try another method", and the tab says "Blocked", and at first I thought my account was block [for Some reason], but I could still sign in, Then i tryed to refresh a few times. but that also didnt work, and the thing is I can put the phone number, back on the other account, but not on the other one i'm trying to get it on.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2025-03-02T19:36:34+00:00

    Hi

    Non of those suggestions are working for me.

    It states to select a different verification method, but it is not showing me any other verification options

    It wont accept my mobile

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  2. Anonymous
    2025-01-18T14:33:18+00:00

    Tried with different countries such as Poland, Georgia - no luck. Maybe only USA works.... but in this case they should have stated this somewhere... And the error message should be something like "You need to use only US phone numbers. We are not able to send the sms to other countries"

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  4. Anonymous
    2024-10-12T13:58:47+00:00

    I opened an account, never used it to do much because it was just to activate an Office subscription. I forgot my password and I tried 5 times to go through the recovery questions but they always say I haven't sufficient information. Now I can't even use my 9 days old subscription and I am left thinking why is this so hard.

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  5. Anonymous
    2024-09-12T12:00:37+00:00

    But what is the solution?

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