Chinese characters on the first screen after switch on

Anonymous
2024-01-09T12:53:49+00:00

The screen before I put my PIN in (I don't know if that is the lock screen or called something else) has suddenly started to use Chinese traditional language. I have checked and updated the region in control panel and copied the settings to lock screen and even ticked the new use box, as suggested by other solutions. I've rebooted several times but it still comes back as Chinese. When I click on the area that (I assume is saying) I want more information on the screen, it opens up MSN page with Chinese stories and information. How do I change the settings to show English text again?

Why has this happened? I have not changed any settings in my system prior to now.

I also can't get a screenshot because as soon as I touch a key the PIN request screen comes up replacing the screen with the Chinese characters in it.

Windows for home | Windows 11 | Input and language

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-17T14:44:24+00:00

    Very much the same - have tried turning Windows Spotlight off then back on again - all setting are UK English but still getting these Chinese characters on the lock screen and if I click through I also get Chinese news etc

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  2. Anonymous
    2024-01-14T23:23:41+00:00

    The solution is to

    go to 'lock screen settings ' open the app, select another picture, reboot , go back to 'lock screen settings ' and select 'windows spotlight again' and it comes back into the language that you originally had

    regards

    Julie

    Thanks Julie Neville - that worked for me.

    I tried this but didn't work for me. I am also finding the picture on the lock screen is also not changing together with the foreign characters still there.

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  3. Anonymous
    2024-01-14T13:07:33+00:00

    The solution is to

    go to 'lock screen settings ' open the app, select another picture, reboot , go back to 'lock screen settings ' and select 'windows spotlight again' and it comes back into the language that you originally had

    regards

    Julie

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  4. Anonymous
    2024-01-14T11:45:30+00:00

    Hey support agent, your incompetence showed clearly that none of your suggestion works, you don't even care to fix the issue.

    If anyone resolved the matter please let me know.

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  5. Anonymous
    2024-01-13T21:34:27+00:00

    That doesn't work.

    I've switched to English on msn but it's still in Chinese at first

    It keeps going

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