Windows Live Mail stopped working after last Windows 10 update

Anonymous
2020-08-20T19:02:14+00:00

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail and had a lot of messages saved that I can no longer access. HELP!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-03T18:06:53+00:00

    Louie, I have to do this manually several times a day because the registry changes the DWORD values back to 0.  I also cannot send attachments in my emails.  Any help would certainly be appreciated.  Thanks

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  2. Anonymous
    2021-05-03T17:55:14+00:00

    I've got as afar as Live - but no live mail just Roaming

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  3. Anonymous
    2021-05-01T04:02:17+00:00

    Hi JamesMcVoy Good day.

    I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Its possible the Windows Live Mail got corrupted after the update, please perform the following below in the registry:

    1. click Windows Key + R (to open run)
    2. in the run type and enter: REGEDIT
    3. Go to Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail
    4. Create these 3 DWORD entries (if they didnt exist) or change to 1 if they exist

    RecreateFolderIndex = 1
    RecreateStreamIndex = 1
    RecreateUIDLIndex = 1

    1. Restart Windows Live Mail.

    Sincerely
    Louie

    --- Updated on 5/1/21 and no emails could be received/sent. Did exactly as instructions above. Worked perfectly! Thank you Louie.

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  4. Anonymous
    2021-04-29T14:00:41+00:00

    Thank you Louie_101, The April 28 2021 windows update broke my Window 10 instance of Windows Live Mail.  Your fix worked perfectly.

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  5. Anonymous
    2021-04-29T13:50:44+00:00

    Don't know what your "crashing" was but my problem was that after the a recent windows update when checking mail I would get an Error  0x800C013E box. Tried all kinds of other things before finding this thread.  What I posted as my fix came from looking at previous posts and doing a little interpreting. I had to try this fix a few times till I got everything just right.

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