Lifecam HD-3000 bad audio

Anonymous
2020-09-18T22:09:59+00:00

Hi I have Win 10, and I have a Lifecam HD-3000, and the audio has a hum.

I've tried a couple of units and they are the same, so I know it's not a physical fault.

I also tried changing the sampling rate, a solution offered in other forum answers, but that didn't work.

Does the Lifecam HD-3000 simply not work with windows 10, or is there a solution to get the sound working properly ?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

54 answers

Sort by: Most helpful
  1. Anonymous
    2021-01-19T16:09:40+00:00

    I have exactly the same buzzing sound as you have shown on your YouTube video, and I have the same setup: Microsoft LifeCam HD-3000 connected to a Microsoft Surface Pro, running on battery with no power supply connected. So, all Microsoft hardware, and Microsoft software!

    Setting the Default Format to 1 channel, 16 bit, 480000 Hz (DVD Quality) had no effect.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-12-28T20:52:04+00:00

    Same problem for me. Had no problem with sound with an inferior webcan (only bad visuals).

    Bought the HD 3000 today. It's not usable. Too bad, I bought it because it had good reviews.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-09-19T09:58:11+00:00

    Hi, well, can it boost a driver that doesn't exist ?

    I've gone through a lot of forum solutions including using .cab drivers from the windows catalogue - which don't install.

    The microsoft online store lists this camera as suitable for windows 10. I think they should change that.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2021-01-12T20:49:12+00:00

    Hi all,

    After a few attempts, I tried @Techfreak_'s suggestion and set the highest (on my laptop) sound quality in the control panel (see below): it worked!

    Now the hum seems to have disappeared..  maybe it works on my laptop only but... give it a try!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-12-04T16:25:21+00:00

    Hi JosephT71,

    thanks for your tip.. unfortunately, it didn't help. I tried to record videos and audios with the Microsoft webcam unplugging the electric connection from the PC but the hum (or "buzz") is still there. Moreover, it only affects that cam while any other camera I tried on the same pc doesn't produce any noise. So, it seems to be a specific problem of that model.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments