IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe + 3f3ea0

Anonymous
2020-09-15T14:48:51+00:00

Hello, i bought a new PC 1 week ago and im fighting with the bluescreen of death. I tried to format my pc four times and still i didnt get rid of that bluescreen. I really hope somehow you are able to help me. I tried to see what causes that problem by downloading BlueScreenView app and here's the screen.

https://drive.google.com/file/d/1QCCcUjICSwXMd1kVPJXUQwo5RWDvn3In/view?usp=sharing

Ive tried to put minidump crash file here but it says i dont have such rights to even open it (if you are able to help me with that i can post it in next comment if needed)

My PC specs are:

CPU: AMD Ryzen 5 3600

GPU: MSI Radeon RX 570 ARMOR OC 4GB GDDR5

RAM: G.SKILL 16GB (2x8GB) 3200MHz CL16 Aegis

Motherboard: Gigabyte B450 AORUS ELITE

Hopefully you can help me somehow...

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 935.1K Reputation points Independent Advisor
    2020-09-15T20:08:44+00:00

    Hi d1Kuba

    Okay, so your RAM does not have any errors, this is what I expected . . .

    You have version 2004 of Windows 10 installed on your system and so many users are experiencing the exact same problem with version 2004, I believe that has caused an incompatibility with that version of Windows 10 and one of the device drivers on your PC, but because no driver is listed in the minidump file, it is hard to trace that driver . . .

    Go to the support page for your PC on the manufacturers website, then from there, check for any BIOS updates that may not be installed on your PC and then download and install the version of the following drivers they recommend:

    Video Card

    Network Card

    Chipset

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  2. Anonymous
    2020-09-15T19:55:49+00:00

    Okay so the memtest finished test and didnt found any errors, here are the screens from results:

    https://drive.google.com/file/d/1w2Hkxxgc8O3j1BIlswKPpIcIQKtWm9nR/view?usp=sharing

    https://drive.google.com/file/d/1HFxD85Zv26uYxdrijOlsb-qwG34xo9NN/view?usp=sharing

    Then i really wonder what cause these bluescreen problems...

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  3. DaveM121 935.1K Reputation points Independent Advisor
    2020-09-15T16:18:29+00:00

    Okay d1Kuba, i will be here ...

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  4. Anonymous
    2020-09-15T15:28:21+00:00

    Okay gotta check this right now, if something will happen i gotta post a screenshot here

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  5. DaveM121 935.1K Reputation points Independent Advisor
    2020-09-15T15:18:43+00:00

    Hi d1Kuba

    I got that minidump file, it does not indicate any specific device driver or hardware as a cause, it only indicates memory (RAM) corruption, you should download the widely available free utility MemTest86, then run a full scan with that to check if there is errors on your RAM . . .

    You could also remove one of the sticks of RAM and see if your system is stable, then swap to the other stick to check that . . .

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