Can't turn on Bluetooth, Bluetooth adapter disappeared both in Device Manager and the Hidden Devices in Device Manager

Anonymous
2020-09-30T15:48:31+00:00

Hi all,

My PC has been working fine before, but decided to act up today. Out of a sudden, my bluetooth is turned off, and there is no option to turn it back on. I tried reinstalling the drivers, remove, and repair, but it did not help. 

The Bluetooth Adapter is still not showing up in my Device Manager, even when I select to show Hidden Devices.

Now I am stuck, unable to connect to my speakers, controllers, and keyboard. Gotta quickly find a wired keyboard just to type this. On a side note, WiFi is working fine too.

Mainboard is a Gigabyte Aorus B550i, installed both bluetooth drivers from Gigabyte and from Intel, didn't help. Bluetooth adapter is an Intel Wi-Fi 6 AX200.

Please help :(

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2021-01-10T00:09:01+00:00

    THERE OK  THANK YOU

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  2. Anonymous
    2021-01-10T00:08:20+00:00

    THERE OK  THANK YOU

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  3. Anonymous
    2021-01-09T23:51:34+00:00

    One of the other people having the SAME Bluetooth issue said turn off PC, wait long enough to for all power to drain.  and then turn PC on and Bluetooth will work ,  

    Well I was skeptical at best.  

    I shut down the PC, removed the power cord from the power supply.  Waited about 30 Seconds before reconnecting the plug.   and turning it on.  It worked.  Really? (to my surprise).

    I am thinking the Gigabyte normal shutdown sequence is sending a message to the Bluetooth system to turn off completely so it is not found on boot up causing problems for their x299x and AMD Motherboards. If Gigabyte answered their Phone it would HELP!

    \

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  4. Anonymous
    2021-01-02T20:53:37+00:00

    When your in Device Manager click on "View" then click "Show Hidden Devices". Does your device now show in Bluetooth but it's kind of greyed out? Same with your Audio Device? 

    If that's the case then what Motherboard are you using?

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  5. Anonymous
    2021-01-02T19:09:17+00:00

    What device are you referring to in Device manager? Bluetooth is gone, sound is gone. I pretty much have the same problem as lhphuccc

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