Can't turn on Bluetooth, Bluetooth adapter disappeared both in Device Manager and the Hidden Devices in Device Manager

Anonymous
2020-09-30T15:48:31+00:00

Hi all,

My PC has been working fine before, but decided to act up today. Out of a sudden, my bluetooth is turned off, and there is no option to turn it back on. I tried reinstalling the drivers, remove, and repair, but it did not help. 

The Bluetooth Adapter is still not showing up in my Device Manager, even when I select to show Hidden Devices.

Now I am stuck, unable to connect to my speakers, controllers, and keyboard. Gotta quickly find a wired keyboard just to type this. On a side note, WiFi is working fine too.

Mainboard is a Gigabyte Aorus B550i, installed both bluetooth drivers from Gigabyte and from Intel, didn't help. Bluetooth adapter is an Intel Wi-Fi 6 AX200.

Please help :(

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

60 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-05-01T04:02:02+00:00

    For anyone using AORUS B550 MASTER, the latest F13j firmware has solved the issue.

    I've been using it over a week now and haven't had any issues yet.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2021-04-18T20:07:57+00:00

    Hi, I have the same mainboard (B550 Aorus Master) and dajoro's solution also solved my issue

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-04-09T19:41:47+00:00

    Woooow!!! This actually works for my Aorus Master B550, and I was pretty surprised.
    Thank You so much!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-03-29T18:05:36+00:00

    oh my god thank you so much this finally fixed it after nothing else worked. I have a Mini ITX motherboard with bluetooth built in. It's specifically the Asrock b550. Finally I can use my controllers again!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2021-03-09T23:32:44+00:00

    You are a super hero!!!!!!!!!!! B550 Aorus Master

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments