Can't download Microsoft flight sim 2020

Anonymous
2020-08-18T15:35:19+00:00

trying to download Microsoft flight sim 2020 immediately errors out 0x00000001

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-12-30T19:20:51+00:00

    Sorted...because I had changed my email from my account, I found you can look what other email addresses are linked to my now deleted address and used one to get back into my account and going to Outlook web page and changing the password which took a bit of time toing and froing through my mobile as it was linked with it. I have now installed MSFS2020 after a couple of  retries. Found that you can not reload the flight sim if you do not use the same account that you used to buy it with. This is my new name (Midge666) instead of my old (Capt Beale) account name. Thought I had lost all my games that I had paid for and game saves but now Im a happy bunny. Microsoft making you jump through loops due to security but worth it took me a couple of days to work this out and staying up very late as I dont like to give up easily on things.

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  2. Anonymous
    2020-12-27T15:14:41+00:00

    Same thing... just tried to buy and download this game.

    Wasted a bunch of time trying to install FS2020 last night....I couldn't even get past the purchase point.  Tried to buy it 3x times and every time the store told me unable to make transaction and kicked me out.  What is going on Microsoft?  I made several purchases from your competitors yesterday, without any issues.

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  3. Anonymous
    2020-12-21T16:39:07+00:00

    Thank you Danilo_Šaković. Your idea brought me to our firewall which has an integrated virus scanning and correct http handling proxy which also checks for correct sizes of downloads and so on. It is a Sophos UTM box.

    I looked again in detail into the logs and I found a http 416 code when accessing xboxlive.com.....

    So I created an exception for the proxy which now allows any requests to xboxlive.com...

    Now it ist downloading. Hoping it will finally run an I made it.

    Nevertheless thats a bad installer of MS which could me made better I think.

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  4. Anonymous
    2020-12-21T02:04:00+00:00

    Check ping to 13.107.246.13 it should work!!! 

    When i was unable to get reply from 13.107.246.13 i was unable to download... did some sniffing and noticed all connection to that ip was without answer.

    Added route to 13.107.246.13 @ my router to use redundant connection and all good. 

    Seams like my ISP no1 block downloads from 13.107.246.13 but ISP no2 did not :)

    Hope this helps

    Cheers

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