Windows Defender Antivirus Network Inspection Service issues since Windows 10 2004 update

Anonymous
2020-08-06T08:15:09+00:00

I got the 2004 update yesterday and that went well enough otherwise but I am having a problem with the Windows Defender Antivirus Network Inspection Service that I did not have previously. 

  1. I noticed in Event Viewer several Errors that began immediately upon completion of the update last night: 

The Microsoft Defender Antivirus Network Inspection Service service depends on the Microsoft Defender Antivirus Network Inspection System Driver service which failed to start because of the following error: 

The supplied user buffer is not valid for the requested operation.

  1. Further inspection has revealed that there is now a problem with Real Time Updates. 

Microsoft Defender Antivirus Real-Time Protection feature has encountered an error and failed.

  Feature: Network Inspection System

Error Code: 0x8007042c

Error description: The dependency service or group failed to start. 

Reason: The system is missing updates that are required for running Network Inspection System.  Install the required updates and restart the device.

I've got this error repeatedly (3002). 

  1. I went into security and maintenance to see what was going on with my security settings. That is not showing anything "wrong." 
  2. The Network Inspection Service is configured to manual, not automatic. I can't change this. 
  3. Real-time protection is on, and has been on. On Virus & threat protection settings, all of those are still toggled on, and those settings are the same before and after the upgrade. I haven't tried turning them on and off again yet. 
  4. I already did the August Safety scan, but I downloaded a fresh copy and am re-running it. 
  5. I did dism and sfc checks and they showed no problems that needed repair. 

Something is definitely wrong with the install of Windows Defender tho... Help? How do I fix this and stop the errors and get it reconfigured properly. Do I have to reinstall it?

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2020-08-07T15:56:32+00:00

    So, ignoring the "reset windows" suggestion because...yeah, not doing that...I tried an in-place upgrade and upon initial boot the behavior was gone. However, upon reboot it returned. I gave up for yesterday and went to sleep.

    I woke up this morning and decided to try turning off Core Isolation/Virtualization Based Security. That fixed it; Microsoft Defender Antivirus Network Inspection Service now starts and runs without complaint. Apparently Microsoft messed up an update to Defender or something else and caused this to start happening; it's not like this is the first time they have deployed a broken Defender update.

    Do you have Core Isolation/VBS enabled, khynnea?

    Edit: Verified repeatable resolution on a second machine; my Windows 10 Home 2004 laptop.

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  2. Anonymous
    2020-08-06T12:33:07+00:00

    Going to try to simplify the status of this issue: 

    Everything seems to be working alright except real time inspection.

    Microsoft Defender Antivirus Real-Time Protection feature has encountered an error and failed.

      Feature: Network Inspection System

      Error Code: 0x8007042c

      Error description: The dependency service or group failed to start. 

      Reason: The system is missing updates that are required for running Network Inspection System.  Install the required updates and restart the device.

    * The files for the Network Inspection Service driver appear to be where they belong. 

    * dism and scf have been run repeatedly and nothing is missing, not having issues with windows update -- that is grabbing antivirus definitions ok too. 

    * Network Inspection Service Driver is not showing in services if it should be.

    It is showing as a dependency; the icon is different so maybe it isn't a service. All the other services that show as dependencies are there and are running fine (Base Filtering Engine, Remote Procedure Call (RPC), DCOM server Process Launcher, RPC Endpoint Manager) . 

    * When I try to manually start the service via services.msc I get error 1068 / The dependency service or group failed to start. 

    * The path info for WdNisDrv.sys is 

    system32\drivers\wd\WdNisDrv.sys

    in regedit. 

    The file is physically in the location 

    C:\Windows\System32\drivers\wd

    Wondering how to approach this if it is a configuration issue.

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  3. Anonymous
    2020-08-15T14:02:32+00:00

    Yes. They were all present and set to 1 on my systems that received the update a few days ago. I never enrolled those machines in any sort of preview program.

    I was able to force the update on other machines by just adding the MpCampRing entry as a 32 bit DWORD set to 3. Windows Update immediately pulled down 4.18.2008.4 and deleted the entry I had added.

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  4. Anonymous
    2020-08-06T23:28:19+00:00

    I am seeing this same behavior; also on 2004.

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  5. Anonymous
    2020-08-06T09:46:53+00:00

    I think I found what is missing. After more research and poking around I noticed that WdNisDrv is a required component for WdNisSvc and it is not in the folder 

    C:\Program Files\Windows Defenderor 

    C:\Program Files\Windows Defender Advanced Threat Protection

    As per a Microsoft website: 

    The Microsoft Defender Antivirus Network Inspection Service service depends on the Microsoft Defender Antivirus Network Inspection System Driver service which failed to start because of the following error: 

    The supplied user buffer is not valid for the requested operation.

    The ATP folder was updated during the 2004 upgrade. Repeated running of dism and sfc are not showing anything wrong with this folder. However, Windows Defender folder was not upgraded entirely yesterday.

    Some items inside were updated yesterday, but some items were updated on previously. Either those components were not updated in the 2004 update OR there was a read-write permissions error. 

    I read through the dism log and there was NO mention of missing files or errors that needed to be corrected (the only errors that were fixed were a few stray AMD files). Plus I verified the permissions on the parent folder and the items inside, and they are all fine for Trusted Installer. 

    So something is wrong with Defender or ATP updates?

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