Windows 10 Ent. Update Feature 2004 Bluetooth issues

Anonymous
2020-05-03T03:01:43+00:00

i am having a trouble with windows 10 ent version 2004 when using a Microsoft Bluetooth mouse ???? as i am having a Microsoft Sculpt Bluetooth mouse and just keeps disconnecting also i have a WiFi and Bluetooth card 7260AC and fully updated.

is there any list for the supported Microsoft Bluetooth mouses or supposed any Microsoft Bluetooth mouse should work.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-10-06T08:59:38+00:00

    Did you read my first post?

    Everything is activated and everything is running. 

    But it disconnects many times randomly and then reconnect in 20-30 second.

    My issue is the same as all the users already mentioned in this topic many times.

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  2. Anonymous
    2020-10-06T06:15:26+00:00

    Yes. 

    What it can change?

    All the devices are already installed.

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  3. Anonymous
    2020-10-06T06:06:27+00:00

    This is not Microsoft but just users.

    Have you gone to the top of Device manager and clicked on the Monitor and Did the Scan for hardware changes?

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  4. Anonymous
    2020-10-06T06:03:11+00:00

    Nope... my best solution is trying to sell my mouse to buy another with a use plug.

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  5. Anonymous
    2020-10-06T05:52:17+00:00

    Has anyone finally resolved the issue?

    I'm facing the same as well.

    It started to occur when I upgraded Windows from 1909 to 2004.

    I have HP Probook 430 G1 notebook with Intel Dual Band Wireless-N 7260  / Intel Wireless Bluetooth.

    I'm using HP x4000b Bluetooth mouse.

    Already tried totally everything:

    • Uninstall/install new/old/windows default drivers for Bluetooth and Wifi.
    • Unticking "Allow the computer to turn off device to save power" in Device Manager in:
    1. "HID-compliant device" in Mice and other pointing devices (it's greyed out)
    2. Bluetooth (it's missing and moved to other sections)
    3. Bluetooth HID Device in "Human Interface Devices" section
    4. USB Root Hub/USB Root Hub (USB 3.0) in "Universal Serial Bus controllers" section

    Recently I even upgraded Windows from 2004 to 20H2 - still didn't help!!!

    Microsoft, please respond!!!

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