Windows 10 version 2004 Randomly freezes

Anonymous
2020-04-25T10:18:00+00:00

windows 10 version 2004 which is the latest feature update, freezes randomly.

if anyone knows how to fix it please help its victims.

thanks.

[Moderator Edit: Moved from Windows \ Windows 10 \ Install & Upgrade**]**

(Moderator Edit: Moving this back to Windows 10 forum since this is a Release build.)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-22T09:43:55+00:00

    Hi!

    Following the serious performance problem in 2004 and 2009:

    I would like to remind you again about freeze problem randomly for 1 or 2 minutes in a loop. 

    I remind you that I have never installed Malwarebytes and indeed I always use Avast Free with the latest update. I had completely uninstalled and cleaned the registries with CCleaner + IObit. This does not change the problem and there is always a random freeze!

    I had bought a second disk with the same characteristic / same model as the first one. This does not change the problem and there is always a random freeze!

    I had done the full and hard RAM/DISK/BUS/MotherBoard/CACHE/ETC diagnostics. BIOS and HW + SW/OS drivers are up to date, all is clean!

    I had checked several times: dsm + sfc + chkdsk: everything is clean!

    So I went back to 1909 using the system backup by Synology: everything is back to normal with additional patches (see below).

    So, I blocked the update of the two laptops for fear of losing precious time like this for a month and a half (too expensive)!

    On the other hand, I would like to identify and quote the list of equipment used on your PC, if it comes from the hardware compatibility problem like NVIDIA, is it, maybe ?

    Microsoft Windows [version 10.0.18363.959]

    (c) 2019 Microsoft Corporation. Tous droits réservés.

    C:\Windows\system32>wmic qfe list brief /format:table

    Description      FixComments  HotFixID   InstallDate  InstalledBy          InstalledOn  Name  ServicePackInEffect  Status

    Update                        KB4565633               AUTORITE NT\Système  7/16/2020

    Update                        KB4497165               AUTORITE NT\Système  5/26/2020

    Security Update               KB4503308               AUTORITE NT\Système  8/5/2019

    Security Update               KB4508433               AUTORITE NT\Système  8/5/2019

    Security Update               KB4515383               AUTORITE NT\Système  9/11/2019

    Security Update               KB4516115               AUTORITE NT\Système  9/11/2019

    Update                        KB4517245               AUTORITE NT\Système  12/26/2019

    Security Update               KB4520390               AUTORITE NT\Système  10/12/2019

    Security Update               KB4521863               AUTORITE NT\Système  10/12/2019

    Security Update               KB4524244               AUTORITE NT\Système  2/14/2020

    Security Update               KB4524569               AUTORITE NT\Système  11/13/2019

    Security Update               KB4528759               AUTORITE NT\Système  1/15/2020

    Update                        KB4532441               AUTORITE NT\Système  12/16/2019

    Security Update               KB4537759               AUTORITE NT\Système  2/12/2020

    Security Update               KB4538674               AUTORITE NT\Système  2/12/2020

    Update                        KB4541302               AUTORITE NT\Système  3/14/2020

    Security Update               KB4541338               AUTORITE NT\Système  3/12/2020

    Security Update               KB4552152               AUTORITE NT\Système  5/14/2020

    Security Update               KB4561600               AUTORITE NT\Système  7/14/2020

    Security Update               KB4560959               xxx\nnnnnnnn         7/13/2020

    Security Update               KB4565554               xxx\nnnnnnnn         7/16/2020

    Update                        KB4565483               xxx\nnnnnnnn         7/16/2020

    C:\Windows\system32>

    Thanks and have a nice day

    Nicolas

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  2. Anonymous
    2020-07-21T20:31:59+00:00

    The update auto installed on my desktop and crashed my desktop.  The whole system became unresponsive.  And all programs froze.  Restarted pc and went to diagnostic and had me reset and has been getting system ready for almost an hour now dont know if it corrupted my new ssd drive.

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  3. Anonymous
    2020-07-21T17:44:02+00:00

    That's curious, because I have the exact same versions and no problem at all.

    Malwarebytes "Self protection module + Early start" enabled.

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  4. Anonymous
    2020-07-21T15:12:12+00:00

    Just for info, version windows 10 2004 19041.388  always freeze with malwarebytes 4.1.2.73.

    I still have to disable detection of anti-ransomware, and then no more problem at all.

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  5. Anonymous
    2020-07-21T13:16:06+00:00

    A week ago Windows Update installed KB4565627 and KB4565503. Right after that Malwarebytes Premium also proposed to upgrade to 4.1.2, which I promptly did. Avast Free already running the latest version.

    I haven't experienced a single issue since (fingers crossed) AND the system is fast.

    Running your average working-from-home set of programs, heavily relying on browsers that function correctly. Besides that a few older games on older hardware: Asus P8Z68-V LE, i2500k, MSI HD6580 Cyclone.

    Good luck to all others, hope it's just a question of time.

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