Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2022-01-26T23:45:54+00:00

    I found a solution, I just deleted the AirPods from my computer and re-bluetoothed them again.

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  2. Anonymous
    2022-01-18T08:34:39+00:00

    I do not have any issues using Jabra or Plantronics (with their own BT dongles) and reading the message

    • We have added support for wideband speech when using Apple AirPods products (AirPods, AirPods Pro, or AirPods Max), improving audio quality for voice calls.

    it looks like Microsoft aims at Apple devices only.

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  3. Anonymous
    2020-10-23T16:08:14+00:00

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  4. Anonymous
    2020-09-10T07:46:44+00:00

    I'm facing the same issue, when I want to use two-way communication between my Win10 PC and BT headset (Meizu EP51), the quality of the sound is terrible. The combination of Android and the same headset gives me much better audio quality. Also reported via Feedback Hub. I don't know exactly where the problem is, but I'm sure it is on the side of Windows (independent on BT version 3.0-5.0, headset, etc.), not the Bluetooth problem.

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