Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2020-06-09T15:53:38+00:00

    Hi bel3ka,

    unfortunately not a satisfactory solution, but at least a turn around:

    I set up these settings now:

    -For Speaker: Airpods Stereo Mode

    -For Microphone:  My laptop's build-in microphone

    of course you cannot walk around then and have a call, but it works well when you work close to your laptop ;-)

    so questions is still open for anybody...

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  2. Anonymous
    2020-09-04T21:54:43+00:00

    Hi Guys!

    The solution I found was this 

    https://www.youtube.com/watch?v=e5ipSrWjacQ

    It was very effective and now I can use my airpods pro with good sound quality playing from Windows

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  3. Anonymous
    2020-09-07T06:23:49+00:00

    Apparently this is not a Windows issue but a lack of support from Bluetooth. You can get a better idea of what's happening in here: https://www.reddit.com/r/sony/comments/fqf71z/wh1000xm3_can_only_use_stereo_or_handsfree_but/

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  4. Anonymous
    2020-06-05T17:38:30+00:00

    Did you find a solution? I'm having the same problem

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