Audio and video pause automatically (and sometimes pause and play) only when I use an internal (Youtube, google) or 3rd party software (windows media player, VLC, films &TVs ). It happens only when I am playing a video or audio. No virus (after scan) Since the spacebar key is usually associated with play & pause, I tried typing something in MS word. I did not see any auto space being generated between 2 letters. (tested for 5 mins) Autoplay and pause (sometimes just pause) occur maybe after 20 seconds. (it is random) I can actually see the virtual pause and play button is toggled. (no other error message is shown, it happens as if I am physically pressing the spacebar key. issues in Windows 10 7. the window also very lag when it happening Driver issues? Which driver is it? Any suggestions or experiences? Please share your thoughts.

I have the same issue but i notice this problem only happens when my computer is connected bluethooth with my alexa dot, when i change de audio output to defaults laptop this bug stops happen Thanks for your suggestion. It did not work with me. Still facing above mentioned issues.

Hi KSTang1, My name is Lee an Independent Advisor. This issue is a bit tricky as I cannot 100% point out the reason of why it is happening. I would like to confirm a couple of things. When you say internal YouTube, are you referring to an App downloaded from the Microsoft store? Does it happen if the programs (such as Windows Media Player & VLC) are minimized? Is this a desktop or a laptop? Do you have a spare USB keyboard? If so, try to test it with a different keyboard and see if same behavior is present. Please try to also consider re-installing both keyboard driver & graphics card driver. If ever you are using a laptop with touch screen, please include the driver for the HID Compliant Touch Screen driver Just please reply back with the result and I will assure you I will respond back as quickly as I can. Thank you and have a nice day! Sincerely, LEE | INDEPENDENT ADVISOR ᛫ WINDOWS 10

I have the same issue with an HP notebook 15 as well. I used to connect it to my bluetooth speakers and enjoy music and movies all day long, however, this issue has halted that recently. I tried reinstalling my windows completely, updated my drivers, and even connected an external mouse. Nothing changed. My touchpad mouse used to freeze up as well when this pausing started up which is why i connected the external mouse. The external mouse solved that, however the pausing has not stopped. Please Microsoft HELPPP!!!!!

So here's the link of driver that you need to download and install: BIOS Chipset Video Card Procedure: Please go to https://support.hp.com/ph-en/drivers/selfservic... , choose the correct Operating System and locate the following list of driver's above, download and install them. After the driver update, test and see if video still act the same and let me know. Sincerely, Lee | Independent Advisor I am not from Microsoft, but a Microsoft user like you!

Audio and video pauses automatically

Anonymous

Audio and video pause automatically (and sometimes pause and play) only when I use an internal (Youtube, google) or 3rd party software (windows media player, VLC, films &TVs ).

It happens only when I am playing a video or audio.
No virus (after scan)
Since the spacebar key is usually associated with play & pause, I tried typing something in MS word. I did not see any auto space being generated between 2 letters. (tested for 5 mins)
Autoplay and pause (sometimes just pause) occur maybe after 20 seconds. (it is random)
I can actually see the virtual pause and play button is toggled. (no other error message is shown, it happens as if I am physically pressing the spacebar key.
issues in Windows 10

7. the window also very lag when it happening

Driver issues? Which driver is it? Any suggestions or experiences? Please share your thoughts.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

I had the same issue and it is solved after i disconnected my Bluetooth Speaker from Denon.

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113 additional answers

Anonymous

2020-07-10T07:08:46+00:00

I have the same issue but i notice this problem only happens when my computer is connected bluethooth with my alexa dot, when i change de audio output to defaults laptop this bug stops happen

Thanks for your suggestion. It did not work with me. Still facing above mentioned issues.
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Anonymous

2020-04-01T20:04:34+00:00
Hi KSTang1,

My name is Lee an Independent Advisor.

This issue is a bit tricky as I cannot 100% point out the reason of why it is happening.

I would like to confirm a couple of things.
1. When you say internal YouTube, are you referring to an App downloaded from the Microsoft store?
2. Does it happen if the programs (such as Windows Media Player & VLC) are minimized?
3. Is this a desktop or a laptop?
4. Do you have a spare USB keyboard? If so, try to test it with a different keyboard and see if same behavior is present.
5. Please try to also consider re-installing both keyboard driver & graphics card driver. If ever you are using a laptop with touch screen, please include the driver for the HID Compliant Touch Screen driver
Just please reply back with the result and I will assure you I will respond back as quickly as I can. Thank you and have a nice day!

Sincerely,

LEE | INDEPENDENT ADVISOR ᛫ WINDOWS 10
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4 people found this answer helpful.

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Anonymous

2020-07-11T20:31:23+00:00

I have the same issue with an HP notebook 15 as well. I used to connect it to my bluetooth speakers and enjoy music and movies all day long, however, this issue has halted that recently. I tried reinstalling my windows completely, updated my drivers, and even connected an external mouse. Nothing changed. My touchpad mouse used to freeze up as well when this pausing started up which is why i connected the external mouse. The external mouse solved that, however the pausing has not stopped. Please Microsoft HELPPP!!!!!
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3 people found this answer helpful.

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Anonymous

2020-04-03T07:45:12+00:00
So here's the link of driver that you need to download and install:
1. BIOS
2. Chipset
3. Video Card
Procedure: Please go to https://support.hp.com/ph-en/drivers/selfservic..., choose the correct Operating System and locate the following list of driver's above, download and install them.

After the driver update, test and see if video still act the same and let me know.

Sincerely,

Lee | Independent Advisor

I am not from Microsoft, but a Microsoft user like you!
Was this answer helpful?

3 people found this answer helpful.

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