"items since last import"

Anonymous
2020-04-13T19:15:44+00:00

cannot get my new photos to upload into photos on windows 10

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-04-24T06:21:59+00:00

    Same problem with me - uses this app a lot and as other users have said is not allowing the "items since last import" to be selected - hugely annoying!!

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  2. Anonymous
    2020-04-23T23:01:13+00:00

    I am impressed with you response and/diligence.  Definitely a Microsoft issue and I find it disappointing that they do not address it.  I am not tech savy, I just know when something doesn't work.  Messed with it for days, finally called in my guru, who tore it apart and put it back together with one closing comment - it's a Microsoft error.  Thanks for your work in this matter.

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  3. Anonymous
    2020-04-22T21:07:19+00:00

    This started happening to me some time after the 1909 update.

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  4. Anonymous
    2020-04-22T18:22:49+00:00

    Hope they do sort it, its very frustrating

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  5. Anonymous
    2020-04-22T18:15:15+00:00

    I have 3 pc, 2 laptop and a desktop. about a week ago all went well for the transfer from my Nikon dslr and a USB cable, but after an update for photo app on microsoft store it stop working well, the new photos are not automatically checked and as I choose from the new menu "new items since last import" the program freeze and shuts down. I wanted to check if it was caused by the update. I took out my old laptop that did not have the update installed, I tried my camera and it all went well, the new photos were checked and no menu to to choose from, just click next or continue not sure which one it said and bingo. then I went on microsoft store, downloaded the photo app update, and guess what, it not working same as my 2 others pc no photos checked,click for the menu "items since last import" bang freezes and shuts down. I went to see if I could uninstall the update, but couldn't find where or how.  I went to uninstall photo app but that choice is grayed out., tried reset and repair no change! this should help Microsoft find the problem, well I hope so.

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