[FIXED] Windows 10 | WiFi connected but No Internet Access | DNS server isn't responding

Anonymous
2020-04-18T00:17:19+00:00

If your Windows 10 is losing WiFi signal strength and says "No Internet Connection" while other devices are connected just fine, chances are, DHCP Server didn't hand your Windows Device a valid IP address. The solution resides in the following steps:

  1. Go to Settings > Network & Internet > Wi-Fi
  2. Click on your network's SSID (the name of your Wi-Fi network e.g. Home Wifi)
  3. Set the Network Profile to Private
  4. Scroll down to IP Settings and click Edit
  5. Change from Automatic (DHCP) to Manual
  6. Toggle IPv4.
  7. Run as Administrator Command Prompt
  8. Type the following command ipconfig /all and hit enter
  9. Scroll down to DHCP Server. Copy that number by highlighting it with your mouse and pressing Enter.
  10. Back in the Settings window we opened in step 01, paste the number you copied from Command Prompt in the IP Address field. The number should look something like this after you paste it: 192.168.1.1
  11. Delete the last digit, in my example in step 10, it's the red 1.
  12. Type any number of your choosing between 5-30
  13. In the Subnet Prefix Length field, paste this exact number: 255.255.255.0
  14. In the Gateway field, paste the exact number you copied in step 10. In my example, it's 192.168.1.1
  15. In Preferred DNS field, paste this number: 8.8.8.8
  16. In Alternate DNS field, paste this number: 8.8.4.4
  17. Click Save.

In case the internet didn't work, repeat from step 12 to step 17. This time try a higher number than the one you chose earlier in Step 12.

This should solve your problem in case you have already tried the below methods and they didn't work. If you haven't, and the problem persists, try these methods until one of them works.

METHOD #1

Reset Network Adapter and DNS using Command Prompt

  1. Run as Administrator Command Prompt
  2. Type the following commands, pressing enter after finishing each one:

netsh winsock reset

ipconfig /release

netsh int ip reset

ipconfig /flushdns

ipconfig /renew

Exit Command Prompt

Restart your PC.

If the problem persists, try Method #2

METHOD #2

Reset Network Adapter using Device Manager

  1. Click Windows button + X
  2. Select Device Manager
  3. Open Network Adapters
  4. Right-click on your network adapter, click Uninstall device. In the window that pops up UNCHECK Delete the driver software for this device.
  5. Click Uninstall button
  6. Restart Your PC

It should reinstall your adapter automatically. If it didn't, follow Step 01 and 02. Then, Click Action > Scan for hardware changes from the top menu lists.

If the problem persists, try Method #3

METHOD #3

Update Your Network Adapter Driver

(This is for more advanced users, proceed at your own risk)

  1. Click Windows button + X
  2. Select Device Manager
  3. Open Network Adapters
  4. Notice the make and model, including numbers and letters of your network adapter. Recommended Action: Write them down on a paper.
  5. Use Bing or Google by typing what you copied from Step 04 in the search field.
  6. The top results should be your Network Adapter manufacturer. If your network adapter is Qualcomm Atheros, make sure you go to Qualcomm.com and not any other site.
  7. Find the Downloads page, usually, manufacturers list it within the Support page.
  8. Find your network adapter's model (the numbers and/or letters that follow the manufacturer's name, example: Atheros 954xxx)
  9. Download the latest driver, if available.

Do NOT download any driver that does not has the exact model number and/or letters. If one number is different (e.g. 955xxx instead of 954xxx) do NOT download it, installing the wrong driver will damage your hardware irreversibly. If you're not sure, I recommend hiring an expert.

Assuming you found your correct driver, and now that the download is finished, you need to update your network adapter's driver. Follow the steps below.

  1. Click Windows button + X
  2. Select Device Manager
  3. Open Network Adapters
  4. Right-click on your network adapter > Update Driver
  5. A window will pop up. Choose Browse my computer for driver. On the next window, click the Browse... button.
  6. Locate the driver you downloaded from the website.
  7. Press select.
  8. Restart your PC
Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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59 answers

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  1. Anonymous
    2021-03-02T19:42:32+00:00

    Hi! my problem is that internet is connected and I can go to websites with chrome, firefox etc. but windows cant recognize the internet is connected and shows "No Internet access"! this problem affected in windows update that can find new versions but the progress didn't change form zero without any error. and also I can't sign in to One Drive to save my docs on my account.

    the problem is so strange that I can't find any similar in the internet.

    please reply me if you have my problem before and fix it!

    thanks

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  2. Anonymous
    2020-11-29T06:53:40+00:00

    METHOD #1, restarting dns via command prompt, worked, thanks!.

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  3. Anonymous
    2022-07-10T13:06:04+00:00

    In my case, I'm using a pretty old router which does not have support for the 802.11n protocol. Following the suggestion here of disabling "802.11n/ac Wireless mode" under "Network Connections -> Right clicking my wifi adapter -> Properties -> Configure -> Advanced" did the trick:

    https://superuser.com/a/1067841/1001970

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  4. Anonymous
    2021-03-18T21:15:18+00:00

    It says that my computer is correctly configured but the DNS server is not responding can I have some help

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  5. Anonymous
    2021-07-11T16:03:14+00:00

    This never works

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