KB4014984 doesn't install on Vista (standalone either)

Anonymous
2020-04-03T13:51:17+00:00

Hello there,

once again I have installed my beloved Vista Business (x86), everything goes fine except one of the last updates.

The system finds and suggests me to install the one which is exactly called

"April, 2017 Security and Quality Rollup for NET. Framework 2.0, 3.0, 4.5.2, 4.6 on Windows Vista SP2 and Server 2008 SP2 (KB4014984)".

Installing via Windows Update Center throws out the 800B0109 error.

What I have already tried: I do have NET. Framework 4.6 installed and there is an appropriate (?) update for it (KB4014553) as well as its standalone installer.

After successful file extracting this installer shows the same message with explanation in which it is said that

"A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider (error 800B0109)".

I also tried to download a standard Microsoft certificate file (found somewhere over the internet) and to import it to MMC (Run/mmc/etc.) - DOES NOT WORK.

But this rollup update (KB4014984) DID work during the last year, what could have happened?

Please help. Appreciated in advance.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-04-12T16:01:54+00:00

Hi Great White North, (COMPLETE SOLUTION TO PROBLEM)

Happy Easter.

I tried the method you suggested posted by Greenhillmaniac by downloading his Microsoftrootcertificate2011.cer file and installed it by the command line method he suggested.  Like Mikey said, this method "worked like a charm", and windows update installed the April 2017 rollup perfectly.  The "meticulous scientist" in me (you can probably tell by the way I post) was curious as to why this method worked so much better than the solution I posted yesterday, so I ended up restoring the Windows Vista partition several times and running several trials to answer this question.   It turns out that his certificate file is identical to the one I exported from a Windows 7 computer; however, the "command line" method of installing this certificate is a superior method of installing it that the method I was using, which was to import the certificate into the Trusted Root Certification Authorities tab by using the import button.

To anyone else who may encounter this problem, my recommended solution is outlined below:

Obtain a copy of the Microsoft Root Certificate Authority 2011 certificate either by downloading it (see previous posts in this thread) or exporting it from a more modern up to date computer (I used a Windows 7 computer.)  I would recommend also obtaining the Microsoft Root Certificate Authority 2010 certificate, but for the purposes of this solution the 2011 certificate alone works fine.  Copy this root certificate file (or files) to your C: drive by clicking the My Computer button, then the C: hard drive icon, and move or copy the file(s) to this window (for simplicity, do not put the file inside any folder on the C drive.)  Click the start button, then move the cursor to programs, then the accessories folder, then RIGHT CLICK the command prompt icon and choose "Run as administrator" from the pop up menu that appears.  Type cd\ and hit enter.  Then type certutil -addstore "Root" "c:\XX.cer" and hit enter. Type this command exactly as written including the quotation marks except substitute the name you chose for the certificate file for the XX.  You should get a confirmation message telling you that the command action was successful.  Run this command twice if you are installing both the 2010 and 2011 certificates.   Close the command prompt window and restart the computer.  You should now be able to install the Security and Quality Rollup April 2017 now either by running Windows update (easiest way) or by using the stand alone installers that I discussed yesterday (earlier in this thread.)  You can now delete the Microsoft Root certificates from your C: drive, or move them to a storage folder, or just leave them where they are (they won't hurt anything.)  My thanks to GREAT WHITE NORTH and GREENHILLMANIAC for their contributions to this solution.

Was this answer helpful?

4 people found this answer helpful.
0 comments No comments

56 additional answers

Sort by: Most helpful
  1. Anonymous
    2020-04-11T23:40:44+00:00

    The link https://mega.nz/file/V0YUDaaB#5pxXFo__HTkkK3suk0qQq2WnyMv1Kaf6FXzxJnNhVfw in greenhillmaniac's 06-Apr-2020 reply <here> in the MSFN forum should open his repository and give you a download link for the same MicrosoftRootCertificateAuthority2011.cer file (see image below), but yes, I'm guessing that rossmcbain's instructions in the MS Answers thread Microsoft Root Certificate 2011.cer look like they would also work.

    Yes, the MEGA link works OK and it is the same file.

     I use the Firefox ESR v52.9.0 browser (the legacy version for Win XP/Vista, released 26-Jun-2018) and it supports newer TLS 1.1 and 1.2 protocols (and can be configured to support TLS 1.3) for secure https://... connections

    I use the Firefox ESR v52.9.1 (can you imagine?) - this one does exist but has no multilang support. However, it can be found and downloaded quite easily via Google search.

    Thank you again.

    Was this answer helpful?

    0 comments No comments
  2. lmacri 2,505 Reputation points
    2020-04-11T22:00:11+00:00

    Thanks for pointing Greenhillmaniac's post out to me.  It looks like he is using the same root certificate that I exported off of a Windows 7 computer.  But I will try downloading his certificate and method of installation and see if that allows Windows Update to install the April Security and Quality Rollup without using stand alone installers.  Thanks again.  I will post my results here tomorrow.

    Hi Frederick Risener:

    If you are still having problems using Windows Update to patch your Vista SP2 OS to the end of extended support on 11-Apr-2017, including KB4014984 (Security and Quality Rollup for .NET Framework 2.0, 3.0, 4.5.2, 4.6 on Windows Vista SP2 and Server 2008 SP2: April 11, 2017) then please see the VistaForums FAQ How to Fix Vista SP2 "Checking for Updates..." Hangs and Slow Windows Updates.

    There is a link in that FAQ to my step-by-step instructions on page 1 of m#l's thread Updates not working, it has been searching for updates for hours that should fix the problem if the Vista Service Pack 2 (SP2, released 25-May-2009) is installed and your manual Windows Updates seem to get stuck on "Checking for updates..." for more than 15 minutes and never find available updates.


    32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.2.22

    HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-04-11T20:42:05+00:00

    Great White North,

    can the following link be helpful, how do you think?

    Related thread

    Well, you never can tell till you try. I'll get back as soon as it works or not.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-04-11T20:32:27+00:00

    Thank you so much Frederick,

    it's so good of you to be that precise.

    I don't have a Win 7 machine in near access but it's going to be a good reason to visit my father (who does have).

    I hope I'll be able to export these certificates myself, but if it goes wrong I'll appeal to your knowledge again.

    I have already noticed that in Windows Update Catalog KB4014984 is a multiple file download, and if all the rest .NET Framework updates are within the system, only 2 of 4 files are needed.

    Was this answer helpful?

    0 comments No comments