Windows Hello PIN Something went wrong. Try again later

Anonymous
2020-04-09T17:52:18+00:00

I've had my PIN set up for quite some time and all the sudden I received a message that said my organization requires me to update my pin.  This is a personal computer, it does not belong to any organization.  Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Try again later.  I removed my PIN and now Add is greyed out.  This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back.  Any help would be appreciated.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2021-11-06T22:09:24+00:00

    Seriously how do you expect ppl to delete things if they CSNT ACCESS their computerzms. Jeez if ur the best ms has, we're doomed. Im screwed at the moment, it doesn't recognise my ms password so I can't restore it. Nice one Microsoft

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  2. Anonymous
    2020-12-30T06:46:02+00:00

    so i just need to wait right?

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  3. Anonymous
    2020-12-07T16:22:52+00:00

    Also, you state that you are using a work or school account, it seems that the organization can manage certain policies such as security and defense, so this was another part of my issue in my device, try logging out of your organization´s account, deleting ngc folder that someone stated above and restart your device, so you'll be able to set up a pin and a fingerprint.

    P.D. Try not logging in in yout organization account, using all microsoft services on the cloud, see how comfortable is for you.

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  4. Anonymous
    2020-10-28T18:59:52+00:00

    Thanks sir

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