one question. do you have your windows installed on a m.2 hdd?
System Freeze and Audio Problem
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Anonymous
I have just purchased a new computer but as i installed programs, a problem was introduced. I think I had seen the same problem on my previous computer, but that is a long story!
The effect is that the computer freezes for about 5 seconds and then continues. Associated with that is a message from the Realtek Audio informing me I have just plugged a device into the audio input. It does not require there to be any audio playing at the time this happens, though if there is audio, then that either goes silent or issues what can best be described as a buzz until the system resumes. The audio can also go into a state which i can only describe as like a stutter, where maybe it freezes for a few milliseconds at a time over a period of about 5 seconds. Sometimes this produces the Realtek message, though not always.
It seems that sometimes this can be triggered by activity, e.g calling a new web page in the browser. Often on returning to the machine after a period away, where the screen has blanked, waking the system up causes the Realtek message, but no obvious freezing of operation.
But the problem can also occur when the machine is not being used. I can be in the next room eating lunch and hear the audio freeze for the period associated with the problem.
With the new system, I started by sequentially installing the programs I required. This was a processed performed over several days as I was also working on the machine as well. Among the programs I had always installed was OpenOffice, I had been using this since it was first available, though I think generally LibreOffice now does better. But as I installed OpenOffice after several days without a problem, I heard the quality of the sound change and the problem started. On average, the problem manifests itself about once an hour, so i think the initial trouble free period up to the installation of OpenOffice identifies the culprit, but uninstalling it did not help. Windows repair tool claims to identify a problem and to have repaired it, requiring a reboot, but the problem still returns, so something somewhere is damaged. Google does nothing but confuse attempts to find the Realtek drivers which could be reinstalled.
I don't know where to go. I can't believe I am the only person suffering from this problem, yet I cannot find reference to such a problem on Google. So this is my last ditch effort to solve the problem before resorting to a clean install.
Regards, Paul Dixon
Windows for home | Windows 10 | Performance and system failures
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Anonymous
2021-03-13T16:12:42+00:00 -
Anonymous
2021-03-13T14:20:07+00:00 Thank you for posting this. Until now I thought it was happening solely on Intel based systems running Windows 10 and that the corruption was based on a conflict between drivers. I had not thought thought that AMD based systems were also affected. It does make sense now that we see AMD systems are also having this issue that it is clearly a Microsoft caused problem. The question still remains as to why it only affects random setups. As I have stated in earlier posts I built 2 identical Intel based computers at the same time with both running Windows 10 home version. Both have been in constant use in the same household since 2019 but only 1 of them has had this problem. Both are set to automatic updates and have been on the same version of Windows. After many reinstalls of Windows the one affected finally became stable for about 4 months or so until it started failing the new Windows updates this year. I have tried several "fixes" such as the Windows update troubleshooter and a few which run from the Windows admin powershell command line interface. I have also made sure that the correct Windows services needed were started and running while I tried to run the updates. Meanwhile the second computer keeps running without these issues. Having worked in and with IT since 1983 I have seen many things but I am not a expert on software development. At this point it really would be useful to us if we could get some sort of response from Microsoft as to why their "updates" are causing these type of issues and what they know as to how to correct them but even though we know they are aware of this and have even seen this thread, they refuse to comment. Perhaps they are just stalling until such time as a new version of Windows finally becomes a reality as they simply do not know how to fix it without rewriting the entire core.
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Anonymous
2021-02-24T17:10:17+00:00 Hi, I'm using a brand new Lenovo note PC with Realtek Audio driver (08/25/2020, 6.0.9013.1).
I had the same issue as you all. Audio output repeated the same sound last playbacked about a few sec frequently. I don't know what causes this phenomenon , however it occurred especially when switching Firefox tabs. Recently, after this phenomenon, note PC was suddenly shutdown and won't boot Windows10.
After some struggles, I recovered PC from malfunction and checked Event Viewer. HAL recorded the unintended shutdown but no info. about it.
- 23:50:41 The previous system shutdown at 22:40:25 on 2021/02/22 was unexpected.
I checked H/W with Lenovo Vantage diagnostic and no error was found. I thought the cause is Windows I/O subsystem and refreshed Windows10 in note PC hoping Windows10 configures the proper setting for my PC. Now, my note PC is running well. But, I'm worrying that the phenomenon comes back.
I believe this issue is derived from Windows10, but no evidence...
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Anonymous
2021-02-01T15:30:07+00:00 I have the same issues with Paul.
My Windows keep freezeing around 1 year, in 2018-2019 I have no problem, then 2020- to now always have problem with Sound and Freeze. So much struggle with this issue.
It always unplugged plugged pop-up from Realtek then freezeing, sometimes freeze on web, sometimes freeze on Game, sometimes freeze on desktop. It's so much random.
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Anonymous
2021-01-29T02:17:34+00:00 I have the same issue.
5 second freeze, Realtek usually pops up and tells me I installed an audio device ( i didn't), occasionally the screen turns off for a moment and occasionally Radeon Software pops up a warning about a crash.
This has been going on for several months. My partner got me a new graphics card as we thought the issue may be the card being old and under powered. It is a much better graphics card, but hasn't solved this particular issue!