Windows 10 crashes after installing latest AMD graphics drivers

Anonymous
2020-02-16T17:56:54+00:00

Hi,

I did a fresh install of windows 10 on my laptop. When I try to install the AMD graphics drivers, windows freezes. After force shutdown and restart, windows freezes on the login screen.

Then, if I boot into safe mode and disable the AMD drivers, then it runs fine. But, enabling the drivers again causes the same issue.

The driver for the integrated graphics works fine.

I ran the dism commands for ScanHealth and RestoreHealth. There was no error.

I ran sfc /scannow. There was no error

Laptop: Lenovo Z51-70

Processor: Intel i5 5200U

Integrated GPU: Intel HD Graphics 5500

GPU: AMD R9 M375

Windows for home | Windows 10 | Devices and drivers

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  2. Anonymous
    2020-12-29T21:01:20+00:00

    I have the same problem, everything on my laptop is up-to-date but I had to disable the "AMD Radeon HD 8600M series" driver on safe mode or else my entire pc will crush, I have tried almost everything and gave up am now using the intel HD integrated graphics...but if anyone found the solution to this, please

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  3. Anonymous
    2020-12-19T23:05:59+00:00

    Found the issue - Using a Dell P2213 monitor which is not compatible with the Videoport output of the card. By teicking with a different monitor, I can make the Dell responsive only by duplicating the screen and fircing the refresh rate to 75hz and then back to 60hz.... bottomline: I’m buying a proper monitor.

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  4. Anonymous
    2020-12-17T14:17:34+00:00

    Wish someone told me this earlier because my ssd has given up. Doesn't display anything. Powers on but cant  even get into bios. Guess Ill have to junk it.

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  5. Anonymous
    2020-09-04T08:05:05+00:00

    Schön zu hören, dass Sie es gelöst haben.

    Können Sie uns bitte mitteilen, welche Version des Treibers Sie heruntergeladen haben? Danke

    Guten Tag,

    das Problem ist leider NICHT gelöst, da ich keinen passenden Treiber gefunden habe.

    Ich habe 8 Treiber von Dell probiert und keiner hat funktioniert. Die Anzeige war schwarz und ich muss immer Sicherungsmodus gehen. Nur der Microsoft Basis Display Adapter funktioniert. Das bittet aber nur schlechte Auflösung.

    Ich bitte sie mir weiterzuhelfen. Vielen Dank im Voraus.

    Schöne Grüße aus Wien,

    BanouB Akladious

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