Windows 10 crashes after installing latest AMD graphics drivers

Anonymous
2020-02-16T17:56:54+00:00

Hi,

I did a fresh install of windows 10 on my laptop. When I try to install the AMD graphics drivers, windows freezes. After force shutdown and restart, windows freezes on the login screen.

Then, if I boot into safe mode and disable the AMD drivers, then it runs fine. But, enabling the drivers again causes the same issue.

The driver for the integrated graphics works fine.

I ran the dism commands for ScanHealth and RestoreHealth. There was no error.

I ran sfc /scannow. There was no error

Laptop: Lenovo Z51-70

Processor: Intel i5 5200U

Integrated GPU: Intel HD Graphics 5500

GPU: AMD R9 M375

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-05-09T16:22:44+00:00

    You just need touninstall all drivers and software with DDU tool. Then Download Drivers from amd site . Then click on drivers- it will unpacking all to с:/AMD/....    When unpaking finish. and start instaling catalyst or adrenaline, you have to cancel it.!!!!!   And go to device manager, find ur "GPU-Standard device" > properties> drivers> update drivers> browse> and choose с:/AMD/folder. And press install.   After installing reboot and enjoy.)

    Thanks, but I had tried this before your post and also didn' t work.

    The only thing that worked for me was to restore Windows 10 to a previous system restoration point, disable Windows Drivers Update and reinstall the latest AMD Software Version.

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  2. Anonymous
    2021-04-23T13:48:59+00:00

    Everything you said i experienced for the last 14 days and till now i thought that my gpu is dead thought my laptop is 12 month old 

    But what is the problem with the motherboard

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  3. Anonymous
    2021-04-16T14:47:20+00:00

    Thank you :)

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  4. Anonymous
    2021-04-08T13:12:54+00:00

    Hallo 

    Ich habe auch getan, was Sie angegeben haben,

    und keine Änderung, 8((

    Lg

    BanouB

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  5. Anonymous
    2021-04-08T12:18:02+00:00

    You just need touninstall all drivers and software with DDU tool. Then Download Drivers from amd site . Then click on drivers- it will unpacking all to с:/AMD/....    When unpaking finish. and start instaling catalyst or adrenaline, you have to cancel it.!!!!!   And go to device manager, find ur "GPU-Standard device" > properties> drivers> update drivers> browse> and choose с:/AMD/folder. And press install.   After installing reboot and enjoy.)

    I have done what you indicate, and when installing the latest amd stable update without installing adrenalin, after a while the system freezes and force a reboot. When I look at the windows 10 event viewer, I get a kernel error - power 41. I don't know what to do anymore... I'm currently using the 20/02/2020 drivers provided by windows update. Currently the drivers are version Adrenalin 2020 Edition 21.3.1 Recommended (WHQL) 3/24/2021. I have tried everything but nothing works....

    I need help please!

    ASUS TUF Gaming FX705

    Ryzen 5 3550H

    RX 560X

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