NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-08-20T20:21:53+00:00

    1909 fixed this problem for me. I was finally able to adjust my volume or change tabs with no black screens popping up for the last 3 or 4 months. I just updated to 2004 last night and the problem is back. I tried reinstalling my Nvidia drivers last night after the Windows update just in case Windows installed its own drivers, but it did not help. I'm back to black screens on WoW and some other games when I adjust my volume or change tabs. Any suggestions?

    If you find a solution. PLEASE tell me what can I do.

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  2. Anonymous
    2020-08-20T12:03:29+00:00

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  3. Anonymous
    2020-07-07T22:16:40+00:00

    Weird, I have a couple buddies that said its fixed as well.. Are you on Windows 10 - v.2004 with the latest updates also applied? Also have you tried using DDU and doing a clean install of the latest drivers?

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  4. Anonymous
    2020-06-26T14:08:19+00:00

    For those who it has been fixed for, does your alt-tabs still take forever? Mine is also fixed but going to the desktop taked forever because my monitor has to switch out of HDR mode since the Windows desktop is not HDR.

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  5. Anonymous
    2020-06-25T16:57:38+00:00

    Yay! Fixed for me on that nvidia driver version as well.

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