NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-23T15:40:21+00:00

    I cant find where to change this setting

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  2. Anonymous
    2020-06-18T19:57:14+00:00

    Yeah it just said generic pnp monitor tgencwhen i updated tge drivers it says asus now it worked for awhike but its back to doing it

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  3. Anonymous
    2020-06-09T16:29:24+00:00

    If you turn on your mouse trail in mouse settings in control panel it offers a temp fix.. Rather annoying to have a trail but it works for some dumb reason..

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  4. Anonymous
    2020-06-09T14:00:24+00:00

    I also have the same issue and I noticed something interresting.

    So I am using 2 different screens and this issue disappears IF I configure my HDR screen as secondary monitor.

    It is really when the HDR screen is my primary screen that I encounter the issue.

    Unfortunately this workaround cannot be viable for long term as all games do not give the option to choose on which screen you want to display it.

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  5. Anonymous
    2020-05-23T04:49:24+00:00

    Looks like they removed the volume slider overlay all together when in HDR mode at least.

    Still just got the latest build in insider fast ring, gonna get back with more info on what's up after some testing.

    EDIT: confirmed,

    BUILD: 19631.1 21 May '20

    Volume overlay no longer appears at all in HDR mode. hence not causing black screen switching.

    That's great news! Are you running insider W10?

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