Can't login to microsoft account on minecraft: windows 10 edition

Anonymous
2020-01-08T15:56:21+00:00

I just got minecraft for windows 10 yesterday, and i try to log in to collect the items in my starter pack. Every time i click to log in though, there's an error message that pops up saying "Failed to login. We tried to sign you into your microsoft account, but something went wrong." and there's a "close" button at the bottom. I just want a way to sign in so that i can get my stuff. Also, would i be able to sign in with an account that didn't buy the game? Or is it mine now and i can sign in with whatever account? Thank you for your help :))

Windows for home | Windows 10 | Gaming

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Anonymous
2021-01-01T15:19:45+00:00

The best option is to install the xbox game companion app from the Microsoft store: https://www.microsoft.com/en-us/p/xbox-console-companion/9wzdncrfjbd8?activetab=pivot:overviewtab  

Also install the xbox games app: https://www.xbox.com/en-US/apps/xbox-app-for-windows-10

This will give you visibility into any account problems, and are necessary for playing Minecraft Windows 10 Edition.

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  2. Anonymous
    2020-03-30T04:04:32+00:00

    Hi Marc,

    I'm having the same issue and it still doesn't work for me after following everything that you have told Trash-Fire. Is there anything else that you can think of that could potential work?

    Regards

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  3. Anonymous
    2020-01-10T14:22:11+00:00

    Hi,

    Those red lines are part of the same process, none of the 2 options had the expected effect?

    Regards

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  4. Anonymous
    2020-01-09T22:30:48+00:00

    I did what you said up to restarting the computer, is this supposed to happen?

    Doesn't look the part since there's a bunch of red text i dunno

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