Cannot print since latest Windows 10 update

Anonymous
2019-10-07T08:28:47+00:00

Hi there,

One of our users can no longer print since her laptop got the most recent Windows 10 updates (her laptop is up-to-date as of this morning).

One of three things happens when she tries to print:

-- The application shows all the installed printers in the drop-down, but when she clicks print, nothing happens

-- The application shows all the installed printers in the drop-down, but when she clicks print, she gets an error saying there are no printers installed

-- The application does not show any printers

The printers are all showing in control panel.

It is not even possible to print to PDF.

I have tried restarting the print spooler service in services.msc but that hasn't helped.

Any advice?

Best

Paul

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2019-10-07T09:26:43+00:00

Uninstall  KB4524147 and/or  KB4517211

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  1. Anonymous
    2019-10-09T08:01:30+00:00

    Hi all

    Update as of 10am 9 October 2019, Central European Time. Last night's updates broke the printer spooler again. I uninstalled last night's updates and everything works again. I have put everything on pause for 7 days until Microsoft works this out.

    Best

    Paul

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  2. Anonymous
    2019-10-09T08:00:22+00:00

    Can not print since recent window 10 updates

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  3. Anonymous
    2019-10-09T07:54:26+00:00

    I can not print since window 10 recent updates

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  4. Sumit 44,336 Reputation points Volunteer Moderator
    2019-10-09T02:04:30+00:00

    Update as of 10/9/19:

    KB4517389 appears to be resolving this issue:

    https://support.microsoft.com/en-in/help/4517389

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