Harman Kardon Invoke Setup Failure

Anonymous
2019-11-02T03:26:22+00:00

Hello

I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.

It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.

I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.

If anyone has a solution to this, it would be much appreciated!

Windows for home | Windows 10 | Cortana and search

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

139 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-12-07T00:33:42+00:00

    I successfully reinstall my Invoke by using an older iphone with IOS 12.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-11-30T02:15:25+00:00

    I read on here that someone said that they are unplugging their Invoke for 2021.  I think that is a great idea bc then the firmware update won't make it to the device, but I'm not sure what I will use as a year long replacement? 

    That was me, and I bought a couple Polk Assist speakers for under $40. They're actually better sounding than the Invoke, I was pretty shocked. If you're up for using Overlord Google I can't think of a better option for that price tag honestly.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-11-27T00:05:27+00:00

    Sooo.... Has nobody else had the invoke have the constant yellow or green light spinning?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-11-24T19:03:15+00:00

    I am absolutely fine with using it as just a BT speaker, however I can't even do that because it won't let me connect it to anything without setting it up through Cortana first, and Cortana setup won't work on three devices (W10, iPhone, iPad) because... well, it's Microsoft. 

    Basically, with the sole exception of Xbox, anything that is consumer oriented and MS branded is guaranteed to be killed off after a short while. Only a fool would invest into MS ecosystem at this point, outside of Windows / Office. What a disaster.

    Time to pack that nice Invoke and dump it into trash.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-11-24T08:28:10+00:00

    I read on here that someone said that they are unplugging their Invoke for 2021.  I think that is a great idea bc then the firmware update won't make it to the device, but I'm not sure what I will use as a year long replacement?

    Was this answer helpful?

    0 comments