Error 0X800701B1 - how to fix it?

Anonymous
2019-11-03T04:18:53+00:00

Having problem with external hdd drive and after scanned and fixed, problem keeps appearing. Furthermore another error message when transferring files Error 0X800701B1. Kindly advise how to fix it.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-12-07T04:34:43+00:00

    I have the same problem with a new laptop (just 1 month) Appears error 0x800701b1, when I try to transfer files to my usb pen drive, in every port. This issue has iniciated from today and I don't know how to solve it. Please help

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  2. Anonymous
    2019-11-03T05:45:26+00:00

    Hi Gabriel,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    The error code means a device which does not exist was specified.

    It looks like the hard drive is wearing out.

    Download and run HDTune .

    http://www.hdtune.com/

    Select the external hard drive.

    Make screenshots of the following

    the health

    the error scan

    the benchmark

    Post back the screenshots.

    Disclaimer:

    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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  3. Anonymous
    2020-01-20T19:51:04+00:00

    I had the same error with an MP3 player, after reading RichardSchaefer's message, I plugged it in another USB port of the same PC and the problem was gone. The port that works is a USB3 connection which is not on the motherboard, but was added with an add-on card in the PC.

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  4. Anonymous
    2020-01-16T14:24:31+00:00

    I don't know how to fix the problem, but I don't think formatting the hard drive will resolve the problem.  It sounds like most of these problems are with external drives, or, like in my case, drives on a secondary controller.  It doesn't sound like any of these problems are appearing on the main HD controller so it sounds like a hardware configuration problem on secondary or USB controllers that can't keep the hard drives online.  The drives are apparently disappearing from the HD controller configuration.  I have reinstalled drivers for my secondary HD controller which has a Marvell chip on it, but I still can't get past the problem.  The HD I'm trying to write a system Image to appears to still be going off-line and resulting in the 0x800701B1 error.  Formatting will probably not resolve anything.

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