PC won't boot after lastest Windows 10 update

Anonymous
2019-10-09T11:27:41+00:00

Hi,

Since I updated Windows 10 a few days ago my computer won't boot. It displays the Lenovo logo screen, but doesn't go any further. It doesn't load any Windows screen for me to attempt recovery environment.

I don't know how to recover it. Can you help?

Thanks

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-04-15T21:58:13+00:00

    IMPORTANT: you did not loose your files, they're on your HDD/SDD.

    Was your machine outdated for a long time? I had this problem and could not solve it. Your PC is not bricked - W10 can't boot properly. Your files are all intact - you can either copy them with a Linux (Xubuntu is the one I use) live memory stick or reinstall W10.

    1. Xubuntu Live - you'll find info on how to do the live boot online. Do not install! Choose "try without installing". All you have to do is connect an external HDD and copy the files. If you have any problems mounting the internal HDD, send a message - I can't leave home anyway!
    2. This might be the best for most people: Do a recovery. I'll search a guide and post here. You must choose "keep my files and documents".https://www.lifewire.com/reset-this-pc-2626216

    The best practice is to use (1) for a backup and then do (2).

    Please, read carefully the instructions and remember that you must choose the correct option otherwise you'll loose your files.

    Daniel, your machine is probably not bricked. "Bricked" means it does not move, does not make a noise and no LEDs turn on. If it turns on, it's not bricked. I've been installing windows since 3.1 (yep, I'm that old) and never saw a single machine get bricked. I'll keep an eye out for any questions!

    All the best, stay home, wash your hands, cover your face but please do not use professional masks - health workers across the globe need them.

    Disclaimer: I'm not responsible if anything goes wrong. Try at your own risk.

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  2. Anonymous
    2020-04-15T19:14:08+00:00

    Since my last WIN10 update my new laptop keeps locking up.  When I run any diagnostics I never find anything wrong.  I can try the battery thing but you mention you've done it more than once.  I had mine out once to get the serial # and got locked again the following week.  If there's a MS fix or anything else more permanent that I can try let me know,PLEASE!!!

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  3. Anonymous
    2020-04-15T18:44:35+00:00

    I'm having the same issue. I usually avoid updates because they have a tendency to cause problems, but I decided to give it a go since I wanted to do security patches. My computer would not successfully reboot during updates so I had to manually power cycle my computer. Now the computer won't even post. Mine is a custom build with a ryzen 2700x, 16 GB DDR4, 2 RX 580's and a Samsung PCIe NVMe solid state drive.

    I'm wondering if Microsoft will replace my hardware since it seems one of their updates bricked my machine.

    Oh I seriously doubt it.  Microsoft never admits to any problems.  I had to remove the battery from my laptop and reinstall it a few minutes later for it to begin working again.  On the other hand, it never hurts to try to get them to own up and do something for you.  good luck let me know,

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  4. Anonymous
    2020-04-15T17:52:45+00:00

    I'm having the same issue. I usually avoid updates because they have a tendency to cause problems, but I decided to give it a go since I wanted to do security patches. My computer would not successfully reboot during updates so I had to manually power cycle my computer. Now the computer won't even post. Mine is a custom build with a ryzen 2700x, 16 GB DDR4, 2 RX 580's and a Samsung PCIe NVMe solid state drive.

    I'm wondering if Microsoft will replace my hardware since it seems one of their updates bricked my machine.

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  5. Anonymous
    2020-03-15T02:14:02+00:00

    My pc has updated 3 times in the last 2 days after the windows 10 update.  I cannot reliably turn on my computer and be able to accomplish something without a 2 hour update.  This needs to be fixed...pls provide some notice and a choice to delay to a later time when these updates are done.  This needs to be fixed!!!!  My pc is useless right now thanks!

    Supposedly there s an option to the 1909 update that allows you to choose whether or not to update. For myself after the laptop not booting at all, I uninstalled an reinstalled the battery.  This brought it back.  I have now had to do it twice. beats me.

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