Forza Horizon 4 won't launch

Anonymous
2019-10-16T01:00:04+00:00

It ran great until I bought the Ultimate Add-Ons bundle, now it simply crashes after showing the splash screen for 30 seconds.

From the event viewer:

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 121c

 Start Time: 01d583bbce819799

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

 Report Id: b51b6c95-35dd-4832-9833-a776463cae39

 Faulting package full name: Microsoft.SunriseBaseGame_1.351.461.2_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: SunriseReleaseFinal

 Hang type: Activation

Edit 12/13/2019: After installing the latest update last night, the game seemed to start fine. I will continue to update this post with status.

Edit 12/14/2019: The game no longer starts.

Edit 12/28/2019: See user realcoda's post on page 5 for a solution. Be sure to back up everything on your PC before attempting as it involves editing your registry.

Edit 2/19/2020: The game runs after today's patch.

Edit 2/21/2020: Today's patch has reintroduced the original issue.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-02-22T07:52:17+00:00

    Same here.it had update during game now it wont start.

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  2. Anonymous
    2020-02-22T02:28:06+00:00

    Thing is they should know how to rectify again being as they fixed it in the first place, I bet they kind of knew it would happen though, it was only a hotfix. I'm assuming they are working on a permanent fix and the update was supposed to be it maybe?

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  3. Anonymous
    2020-02-22T02:07:07+00:00

    Same here.

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  4. Anonymous
    2020-02-22T01:43:52+00:00

    I had an update waiting so I downloaded and installed it and boom there goes the game, I got updates for games in Store turned off for that very reason. I was playing it earlier lol, was fun because I suck bad at it hence solo offline mode always but still. I have submitted a ticket already

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  5. Anonymous
    2020-02-22T01:26:31+00:00

    Same here.  I played in Lego last night because I couldn't load the main land.  I can't even play Lego today, just crashes after the initial loading screen again.

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